Charge Officer

This is an exciting opportunity for a Charge Officer to join the Rent and Service Charge team on a fixed term basis to cover Maternity Leave.

As a Charge Officer you will be part of a team responsible for the setting of rents and service charges ensuring they are accurate and correct along with maximising income for Your Housing Group.

We are looking for someone who enjoys a varied role within a fast paced environment and has good attention to detail and communication skills.

What will my working week look like?

You will be homebased, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses when needed. Realistically, you will be required to visit our Head Office approximately 2 times a month and more frequently during peak times that affect rent and service charges.

What will I be responsible for doing?

First and foremost, you will be part of a team that is responsible for analysing financial data to calculate accurate service charges for customers of all tenure types.

You will also provide relet rents were requested ensuring they comply with the Government Rent standard and Rent Setting Policy along with requesting new rents for secure tenancies.

One of the great things about this role is that it is varied, and no two days will be the same. You will be supporting the business ensuring that rents are correct and that service charges for customers are accurate.

• Experience of setting rents and service charges within social housing


• Attention to detail


• Be able to manipulate and analyse data in excel


• Explain rents and service charges confidently to both internal and external customers


Ideally you will be a….

• A team player who helps the team meet deadlines


• Where something isn't quite correct you look to put right and find a solution
  
  Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.


As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work

In return we offer £27,000 - £30,000 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.