Freight Forwarding Logistics Apprentice EXPEDITORS INTERNATIONAL (UK) LIMITED

Expeditors International are recruiting for 2 apprentices to join their branch in Castle Donington. The successful candidates will learn all aspects of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service., Air & Ocean roles:

• Ensure smooth and timely freight process flow.


• Ensure accurate and timely data entry into our operational system.


• Track and Trace Files and reporting.


• Use both export and import dashboards timely.


• Ensure accurate and timely billing.


• Ensure delivery of freight and timely clearance when applicable.


• Interact with our customers in arranging their shipments, meeting customer service standards.


• Contribute to maintain good relationships and good customer service, with customers and suppliers.


• Meet compliance at all times to regulations internal and external in accordance with government regulations.


• Understand department process flow, and look for best practices to improve operational efficiency and productivity.


• Timely responses to emails and requests (internal and external)., Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3


• Allocation of an apprenticeship delivery coach who will carry out regular training


• Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop

Identify, track and support 6 hours off the job training activities

• Quarterly formal progress review meetings, identifying learning achievements and next steps
  
  Communication skills, Organisation skills, Customer care skills, Administrative skills, Team working, Proactive, GCSE or equivalent 5 GCSE's including Maths and English (Grade A-C/ 4-9) Essential
  
  Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers' expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.
  
  You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience