Kia Vehicle Parts and service Advisor Apprenticeship - Cambridge EMG ANGLIA LIMITED

The apprentice will develop skills in a number of areas, including:

• Safe storage of parts


• Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts


• Monitoring and solving customer problems/enquiries and processing customer's orders


• The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT


• A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service


The training you will be getting

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.

An apprentice's training includes:

• Level 2 Customer Service


• Vocational related qualification (technical certificate)


• Location and method of training to be confirmed
  
  GCSE or equivalent English and Maths (Grade 4/C or above) Essential, Whether it's your annual service on your car or major repairs following an incident out on the road, our talented technicians have the ability to complete any work you require. Thanks to our extensive facilities, we are able to provide you with all the support you need, ranging from minor repairs through to MOT tests and replacement components. We only ever stock genuine manufacturer parts, meaning they are 100% compatible with your model and will provide many years of reliable performance. Our experienced technicians have many years' experience working with models in the Kia lineup and have been fully trained and assessed to ensure they can live up to your expectations. As such, you can be confident that no matter how big or small the issue you have, we'll be able to return your vehicle to an as-new condition in no time.
  
  A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless.
  
  You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience