Quality Engineer Team Manager

Working within the General Insurance Platform you'll be part of a team working towards delivering digital journeys to our customers. The Platform's purpose is to create an industry leading experience to help our customers with their insurance needs across house, motor, pet & health. We strive to achieve this goal by improving our customer journey with new features and tech, simplifying our customer journeys, and improving infrastructure.

The role of the Quality Engineer Team Manager will be to ensure our products meet the highest quality standards through the efficient use of test automation, attention to detail, Agile delivery, and a focus on the customer while managing & coaching a team of Quality Engineers. This is both a people manager role (50%) and a hands-on role (50%).

The ideal candidate will drive quality throughout the change lifecycle whilst continually challenging, motivating, mentoring and supporting their team. Undertakes multiple types of testing of complex code to deliver products that are fit for purpose and meet the quality standards that our customers expect, based on deep domain and technical expertise.

They will be an advocate for Quality Engineering, providing a voice to Quality Engineers within the team, identifying and supporting their teams in resolution of impediments and issues as well as continually developing themselves with industry best practice and tooling. In a leadership role with a passion for mentoring and coaching people in a "player-coach" model.

• A passion for encouraging, mentoring & motivating those around you is essential as you'll be spending around half of your time managing colleagues


• A solid Quality Assurance and Quality Engineering background with a good knowledge of Test Lifecycle, Test Models, Best Practices, Test Benchmarking and Test Tools. This includes a good awareness of Test Data and Environments.


• Ability to project and implement "Automation first" approach in every phase of software delivery process that aids speed to market, better quality and reduces risks.


• Experience with modern QE toolsets such as Playwright and Selenium


• Previous experience in a cross-disciplinary feature teams delivering exciting customer driven solutions and high-quality software.


• Be a quick learner with a growth mindset adapting to new technologies being used within Lloyds and the wider industry whilst bringing those around them on the same journey.


• Significant problem solving, fixing and analytical skills.
  
  Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…
  
  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.


We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%


• An annual bonus award, subject to Group performance


• Share schemes including free shares


• Benefits you can adapt to your lifestyle, such as discounted shopping


• 30 days' holiday, with bank holidays on top


• A range of wellbeing initiatives and generous parental leave policies


Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.