Senior Manager - Leagues, Competitions & Member Services

We are seeking a Senior Manager who will be responsible for devising, implementing and evaluating our leagues and competitions strategy, as well as overseeing the member services related to game day. The role will have a focus on promoting inclusive competitions at all levels and in all settings as well as staging national events.

The role will involve leading the implementation of a major review of our league and competition structures with our advisory groups, Regions, Local leagues, and members to increase participation, wider access, and success through the pathway. This will also include influencing our digital changes to help deliver excellent customer service and member benefits.

Basketball England is seeking a key leader to be part of cultural and business transformation for the National Governing Body.

Basketball England is the NGB for the sport in England. As the nation's second biggest team sport, we have an enormous responsibility to ensure we have a safe, welcoming and thriving environment that is accessible to everyone.

The sport is going through many changes as the basketball community and Basketball England manage a challenging financial environment while seeking ways to meet the increasing demand for basketball.

We are going through a major change programme to capitalise on the opportunities ahead. This includes digital and customer service transformation, a new membership proposition and benefits to help the membership grow and for us to reinvest into the game more. This will be complemented by a drive for more commerciality for the game to stimulate a better basketball economy and our drive to build the local infrastructure of playing opportunities, clubs, coaches and officials.