Support and Information Officer (Part-time, Norwich)

Do you have a passion for supporting others and would like to make a difference to people affected by cancer?
If so, we have a fabulous opportunity for you as a part time Support & Information Officer in our Charitable Operations team across our centre in Norwich (on the ground of the Norfolk and Norwich University Hospital and our City Centre on Dereham Road). In this role you can put your listening and advising skills to use supporting someone with a cancer diagnosis or their loved ones.
About Big C
As a regional cancer charity, Big C are dedicated to supporting anyone affected by cancer in Norfolk and neighbouring counties whilst working with key partners in research and healthcare to improve future outcomes.

There are an estimated 2.5 million people living with cancer in the UK. 1 in 2 people will get cancer in their lifetime. Big C seeks and implements new approaches and projects to make sure that no one is missing out on the opportunity to access our support.
Big Cs work focuses on 6 key areas:

• Support for people affected by cancer


• Research into cancer


• Equipment provision for the regions main acute hospital trusts


• Education provision of interventional and presentational education programmes


• Income Generation raising vital funds to improve the lives of people living with cancer


• People Big C service users, their loved ones, Big C trustees, staff, volunteers and fundraisers


The dedication of our employees, volunteers, supporters, and fundraisers is how we continue to improve the lives of those affected by cancer., Our Support and Information Officer's enhance the wellbeing of Big Cs service users through the provision of cancer information and support; in person, by telephone and/or video calls, facilitating support groups and referring the users to other beneficial services, such as our physical activity program, health walks, counselling and our wealth of holistic complimentary therapy services.

The working hours are 28 hours per week to be worked flexibly over 4 days. The salary is £21,307.02 to £22,306.47 full time equivalent (£17,045.62 to £17,845.18 actual).

If viewing from our website, please click here to see the full job description and person specification for this role: JDPS SI Officer (4 days) Norwich.pdf
Why choose Big C?
As a Best Employer Eastern Region Gold accredited employer, we are proud to be able to offer a supportive working environment with a focus on employee wellbeing, equity and recognition of the importance of a good work/life balance.
Big C's Core Values are Respect, Empathy, Support, Trust and Honesty. These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.

Subject to eligibility/scheme rules, benefits include:

• 5% employer pension contribution


• 33 days holiday per annum, inclusive of bank holidays (full time equivalent)


• Cycle to work scheme


• Company sick pay


• Life assurance


• Health cash plan and wellbeing resources


• Employee Assistance Programme (EAP)


• Continued Professional Development (CPD) Opportunities for training and development