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Member Services Advisor
Fitness First Clubs Ltd
Member Services Advisor
Competitive
Fitness First Clubs Ltd, Poole
- Full time
- Permanent
Full Job Description
Member Services Advisor - Poole Full Time - 40 hours. Immediate starts available. Our UK Contact Centre has a fantastic opportunity for a primarily phone based Member Services Advisor to join the existing multi-skilled team. We focus on delivering an exceptional service to our members & guests through multiple communication channels within a customer centric working environment The Role We are looking for a motivated & versatile individual able to take ownership of their role, working with fantastic attention to detail, willing to listen and able to thrive in a fast paced environment. You will proactively strive to achieve a first call resolution wherever possible. What do you need?
Within this role you will be speaking with our members across the UK; responding to queries, complaints or feedback and using your exceptional customer service skills to help them achieve their goals.
* A passion for fitness
* Experience within a contact centre (desirable)
* Be able to self-motivate and manage workloads across several work streams
* Be driven to exceed individual and team goals
Interested? Then please apply now for more information!