As a member of our hotel team, your job will be to ensure that rooms are cleaned to company standards so our customers have a fantastic stay. Ensuring the housekeeping team are organised and know exactly which rooms they need to clean and when is a key part of the role. You will be inspecting rooms to ensure quality standards and motivating the team to deliver spotlessly clean rooms.

What you will be doing

Organising the housekeepers so they know how many rooms they have to clean

Ensuring rooms are cleaned to brand standards

Checking rooms for cleanliness

Ensuring rooms are cleaned in a timely manner and as per company cleaning process

Providing regular feedback on the performance of room cleaning to the team, praising when standards are excellent and coaching when improvement is required

Advising early if additional resource is required - both people and equipment

Making sure the team are aware of all Key performance indicators (KPIs) that relate to their area of work (clean & fresh, etc.)

Reporting the actual hours worked to hotel management and that daily work sheets are handed in at the end of each shift

Ensuring that public area cleaning is completed

Making sure linen/ cleaning trolleys are set up and cleared down

Working with the hotel management team to identify high performers who may want to progress further

Remaining positive and upbeat to increase engagement with the team

Supporting the Hotel/ Assistant Manager or deliver when required the daily huddle meetings

You may be asked to clean rooms when required

Carrying out quarterly tasks such as but not limited to descaling kettles and turning mattresses

To succeed in this role, you will need to demonstrate a genuine passion for leading and coaching people with a keen eye for detail. You appreciative and able to communicate with a diverse team and be confident in giving constructive feedback to improve performance. You will be used to working in a targeted environment whilst achieving very high standards., I have a can do attitude

I care about the impact my work has on others

I do the little things that make a difference to our customers

I work to brand standards

I treat Travelodge time, equipment and stock as if it were my own, You can expect full training in your role, however experience of supervising a team or working in a cleaning role is essential. We have transparent career paths at Travelodge and you get to choose how far and how fast you want to go. Our Aspire Programme recognises everyone is different. If you want to study for a Diploma in Hospitality Aspire - Discoverer is for you. If you want to develop towards managing your own hotel, Aspire Traveller is a structured training and development programme. You will also be supported to achieve your Diploma in Team Leading during your training if you opt to join Aspire - Traveller.

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every team member are

I hit targets in my role and work at the right pace

I take ownership of problems and try to fix them fast

I look for ways to avoid future problems

I look for ways to promote Travelodge