Administrative Assistant

Manage the central email inboxes to volunteers, answering any general queries, recording ID within defined protocols and guidance and recording occupational health outcomes. Escalating any issues to the Volunteer Coordinator/Manager. Provide interview support when required including scanning copies of candidates I.D within defined protocols and guidance. Ensuring Information Governance and Data Protection Policies are followed Using the Trust recruitment systems to record candidate information Meet and greet visitors to the department dealing with any initial enquiries and referring appropriately to the Volunteer Coordinator. Assist the Volunteer Coordinator/Manager with the pre-employment process for new starters in line with Trust protocols and procedures and as defined by NHS guidelines. Including the follow up of outstanding information / documentation to support the completion of the pre-employment check process. Notify the Volunteer Coordinator/Manager when recruitment is complete
for them to issue the Volunteer Agreement and set up a buddy session Provide general administration duties as and when required to support the work of the Volunteers Team. To deliver a timely, accurate and customer focused service Communicate at all levels and at all times with the highest level of tact, sensitivity and diplomacy. The post holder will be able to develop their office administration and customer service skills within the Volunteer setting, including the opportunity to develop a number of further transferable skills within the NHS. The post holder will develop their understanding of the Recruitment process in the NHS and have the opportunity to contribute to the Trusts wider HR Recruitment Strategy