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Bar Attendant

Careys Manor Hotel & SenSpa

Bar Attendant

£23920

Careys Manor Hotel & SenSpa, Brockenhurst, Hampshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5862d0dbf356476f9dea9cfc07a81293

Full Job Description

  • Follow opening and closing procedures, ensuring the bar is always hygienic, stocked and ready for the next service

  • Maintain a clean, tidy bar and surrounding area

  • Provide an entertaining and memorable experience, advising the guest on cocktails, wines and beverages to compliment their meal or palate, upselling where opportunities arise

  • Maintain high standards of guest care and ensure that the guest's expectations are always exceeded

  • Ensure accurate billing

  • Be aware of any guest dissatisfaction and immediately take action to resolve

  • Strive to achieve/exceed departmental targets

  • Serve alcoholic beverages in line with licensing laws

  • Ensure the correct handling, use of, storage and cleaning of all liquor service equipment

  • Strictly adhere to company rules regarding fire and health & safety, as per hotel standards

    We require an exceptionally polite and courteous individual to help us achieve outstanding customer service for guests using the hotel lounge and bar. Naturally a highly motivated individual, you will be unashamedly passionate about wine and mixology, always keen to provide guests with an enchanting and memorable experience. You will have the ability to communicate with flair, conversing fluently and confidently with guests. You will provide a prompt and efficient service, with the aim of always exceeding customer expectations. In addition, the role involves assisting with weddings and banqueting, afternoon teas and special events., Previous F&B experience in a similar role, preferably 3-5 star hotel

  • High knowledge of fine wine, spirits and cocktails (ideally WSET qualification or equivalent)

  • Excellent interpersonal and up-selling skills

  • A friendly positive attitude and a desire to learn

  • A focus on customer service and the guest experience

  • A strong work ethic and be a team player

  • Able to work well under pressure

  • Passion for the job and ambition to succeed

  • Excellent level of English, Bartending: 1 year (preferred)

    £23,920 a year - Permanent, Full-time, Pulled from the full job description

  • Company pension

  • Discounted or free food

  • Employee discount

  • Free parking

  • On-site gym

  • Referral programme, Careys Manor & SenSpa is located in the beautiful village of Brockenhurst, nestled between the New Forest National Park and the Solent. With 77 plush bedrooms and suites, versatile conference and function spaces, the award-winning SenSpa and 3 restaurants, we pride ourselves on our friendly staff and attentive service. Our employees benefit from a close teamwork environment, reward schemes and opportunities for personal development.


    • Company benefits include:
  • £23,920 per annum PLUS Service Charge tips and annual salary review

  • Leisure membership of our award winning SenSpa facility at Careys Manor

  • Paid day off on your birthday

  • Employee referral bonus

  • Training and Development opportunities

  • Friends and Family discounts in our Hotels, Spa, and Restaurants across Group

  • Employee Assistance Programme through Hospitality Action

  • Long serving staff enjoy enhanced holiday entitlement & annual celebratory dinner

  • Pension; eligible team members benefit from a NEST pension scheme


    • The position is full time (40 hours per week), with a rota operating on 5 out of 7 days per week. The hotel is situated 5 minutes' walk from Brockenhurst Village and train station with excellent rail links to Bournemouth, Southampton and London.

    If this sounds interesting to you, we would love to hear from you! Please apply with a CV and covering letter via the link below.

    Job Types: Full-time, Permanent

    Pay: £23,920.00 per year

    Benefits:
  • Company pension

  • Discounted or free food

  • Employee discount

  • Free parking

  • On-site gym

  • Referral programme


    • Schedule:
  • 8 hour shift

  • Weekend availability


    • Supplemental pay types:
  • Tips