Channel Sales Graduate Programme

Hilti Deutschland AG

Channel Sales Graduate Programme

Salary Not Specified

Hilti Deutschland AG, City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 16 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 1152389bff0f4688b48cf2d04c37b41a

Full Job Description

  • 2023 or 2024 graduate in any discipline

  • Potential and desire to transition to a team leader role

  • Some work experience in a customer-facing role preferred

  • Adaptability, with the ability to learn technical information quickly

  • Excellent communication skills, We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you've never worked in sales or construction, that's fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.

    We're looking for high-performing graduates to drive our business forward and become future leaders within our Channel Sales Division.


  • Show us that you have what we're looking for, and in return we'll provide you with world-class training to support you in taking your career to the next level with a Great Place to Work certified employer.

    Who is Hilti?

    Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti is very proud to be ranked as the UK's 12th best large organisation to work for in the Great Place to Work survey.

    What does the role involve?

    Your first role of the programme will be the role of a Customer Service Representative. In this role you will process calls from internal and external customers in an efficient and professional manner; you'll be dealing with our existing corporate customers to help them with orders, as well as proactively contacting customers, using a suggestive selling approach, to offer solutions to their problems and in order to meet their business needs.
    This initial landing role in customer services will arm you with the knowledge of our customers, our extensive product range and the services we offer, as well as getting to know the organisation and our ways of working - it's a great platform on which to build your career at Hilti.

    Channel Sales encompasses our Customer Service department, our internal sales team, as well as our retail network of 8 Hilti Stores across the UK, and next steps in this programme could be varied within these areas, for example Customer Services: Assistant Team Leader / Trainer; Internal Sales: Account Manager / Team Leader or Hilti Store Regional Support / Team Leader.

    We are proud to have a long-term bonding with our employees: More than 30% of our employees have been part of the Hilti family for over a decade.

    We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

  • Genuine career advancement (more than 80% of all leadership roles are filled internally)

  • 6% employer pension contributions

  • Private Health Insurance and Employee Assistance Programme

  • Company vehicle and fuel card for sales roles

  • 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually

  • Paid leave to work on charitable projects

  • Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback

  • Different ways to work flexibly, including working from home and compressed hours

  • Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics

  • Trips to locations such as Milan, New York and global HQ for high performers across all teams