Client Account Manager

You will be responsible for actively identifying new business opportunities through strong client relationship management. You will work closely with our Head of Sales, and Senior Client Account Manager, to grow existing clients through effective account management, understanding our client needs and matching these to our portfolio of consultancy and digital solutions.,

• Deliver growth in the sales pipeline in consultancy service, digital solutions and blended approach -

+ ovia new sales, and account management to up-sell and cross-sell
+ grow average consulting proposal value, through the identification of new client targets in specified industries.

• Implement clear strategic client pursuit plans via consultative selling techniques to lead proposals from initial enquiry through to on-boarding new business supporting growth target.


• Leverage your industry contacts, sales insight tools, our existing clients and newly generated leads via marketing activities to drive engagement and new business revenue.


• Successfully convert and maximize new pipeline opportunities across both incoming and outgoing opportunities, tenders, and proposal construction and negotiation.


• Key account management - supporting and expanding our top client relationships by focusing and identifying client needs and providing a first-class customer-centric service.


• Ensure that our CRM (HubSpot) is updated every week and the forecast section is data accurate with projects clearly identified., At Pearn Kandola we are an inclusive employer and encourage talented applicants whatever your ethnicity, race, gender, age, religious belief, marital status, disability, sexual orientation or gender identity. We care about every one of our employee's well-being and we always strive to promote a balance of client focus with support for personal priorities.


We will process your data for recruitment purposes only. We will keep this information until the open role is filled, when that period is over, we will either delete your information or inform you that we intend to retain it for consideration for future opportunities.

Here is a link to our privacy policy https://pearnkandola.com/privacy-policy/. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data
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• Demonstrable ability to deliver and exceed significant sales target revenues both individually and through a team.


• Experience of consultative selling, bid and proposal management, ideally within business consultancies from plan to close.


• Strong influencing ability across all levels of an organisation.


• Proven ability to articulate the distinct aspects of products and services as a combined offering, and position products against competitors.


• Experience of working collaboratively within a team environment as well as independently.


• Good IT skills, ideally Microsoft packages including Powerpoint and Excel.


• Strong communication skills particularly excellent listening, skilled negotiation and presentation skills.


• Actively expanding professional network


Desirable experience

• Knowledge of balancing digital SaaS or digital product sales within consulting services possibly via experience within digital or solutions consultancy


• Ability to structure and manage cross-enterprise sales projects and processes with multiple stakeholders.


• Experience in selling to HR, L&D and DE&I decision-makers


• Degree or equivalent (preferred)
  
  Pearn Kandola LLP are one of the world's leading diversity and inclusion consultancies. We believe all businesses should embrace the power of difference. That's why diversity and inclusion is at the heart of everything we do, and our expertise in this area covers the entire employee journey.


Based in Oxford yet working world-wide with clients from every sector of industry, we have a team of outstanding employees and a strong associate network. Through every project we help businesses understand the value of difference so that they can be more inclusive, more inspired, and more successful. A diverse workforce can play a vital role in inspiring businesses to achieve any objective. We help our clients to embrace difference, whether that be in ethnicity, gender or working style, and use it as a springboard to go out and do greater things.


• Competitive salary of up to £45,000 per annum (dependent on experience) and quarterly bonus scheme


• Company performance bonus


• Pension Scheme (10% company contribution) with Life Insurance Cover


• Health & Wellbeing Allowance


• Employee Assistance programme


• 30 days annual holiday plus paid community day and personal enrichment day.


• A friendly, inclusive and flexible work environment.