Clinic Support Administrator

Dorset HealthCare Orthotics Service has a fixed term, 12 month, full-time, 37.50 hours per week, vacancy for a Clinic Support Administrator based at Maple Place in Poole.
Working hours 8:00 - 16:00 Monday to Friday at Maple Place, St, Marys Road, Poole, BH15 2LG
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application., The Orthotics Service is a small but busy service, and we are looking for an adaptable and self-motivated individual to join our team. You will have excellent communication skills, advanced typing skills, exceptional attention to detail, and can cope well under pressure in a busy clinic and reception environment.
The post holder will be responsible for managing the day-to-day office-based tasks, such as answering the phone, registering referrals, use of EPR (Electronic Patient Record), booking appointments, dealing with enquiries, and placing orders.
You will have, telephone and face-to-face contact with members of the public, daily communication with clinicians, other Health Care Professionals, and members of the Trust.
We are looking for a motivated individual with an eagerness to assist the team in any way required.
We are currently unable to offer on-site parking; however, there is pay parking nearby. Multi-story car park, easy access on bus routes.
Recommend a friend or family member and earn cash!
Do you have a friend or family member you would recommend to join us? Or do you know someone who wants to return to practice in the NHS? If the person you refer is appointed by the Trust and completes their probationary period you will receive £500 reward payment for the introduction! Please contact the recruitment team if you require further info!
Should a large number of applications be received for this post the closing date will be brought forward.

Working for our organisation
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities, and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services, and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.
What working for us will provide:
+ 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
+ Excellent NHS pension scheme
+ Health and wellbeing services
+ Flexible working options, including family-friendly hours
+ Free training and one-to-one career coaching to reach your career goals
+ Preceptorship programme for newly qualified nurses and AHPs
+ Access to nine staff networks - have a voice and transform our Trust
+ Relocation costs where applicable
+ Salary sacrifice scheme opportunities - including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying and selling annual leave
+ NHS discounts to save on your shopping, gym membership and more
Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.
What you need to do