Community Investment Manager

Coastline are committed to enhancing the lives of our customers and communities. As a Community Investment Manager, you will play a pivotal role in achieving this mission.

As the Community Investment Manager, you will lead the Community Investment Team, ensuring that our customers remain at the heart of everything we do. The Community Investment Manager plays a crucial role in meeting or exceeding the requirements of the Consumer Standards. You will lead the way to engage with our customers, encourage innovation and help to continuously improve our services, to provide a range of wider services beyond traditional landlord responsibilities.

• Is innovative and solutions focused, seeking and implementing opportunities to improve;


• Can make things possible and inspire success;


• Has significant skills and experience of partnership working with a proven track record of negotiating agreements, building effective partnerships and successful community projects;


• Has significant understanding of customer engagement practices and law relating to tenant empowerment in social housing;


• Has detailed knowledge of tools and techniques for dealing with challenging behaviours;


• Possesses good analytical skills demonstrable experience of utilising data and feedback to improve service delivery ;


• Can attend evening and weekend events.


As with any role at Coastline, we are always on the lookout for people who can demonstrate behaviours that align with our values.

A full driving licence and a satisfactory basic DBS check are essential for this role.

If you're looking to make a difference in a progressive, forward-thinking company, with opportunities to develop a worthwhile career, Coastline is the place for you.

Here are just a few of the fantastic benefits we offer to our people:

• 33 days holiday including Bank Holidays


• Continuous training and development opportunities


• Option to purchase additional annual leave


• Defined Contribution pension scheme, we will match your contributions up to 8.3%


• Living Pension and Real Living Wage employer


• Healthcare cashback plan, including dental & eyecare


• Health and wellbeing program, including access to EAP, Thrive Mental Wellbeing app and company sick pay after 1 years' service


• Cycle to work scheme


• Tonnes of discounts on everything from supermarket shops, to holidays and more


About Coastline

Coastline Housing is a charitable social landlord serving Cornwall.

Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall.

That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own.

Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.

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Job Types: Full-time, Permanent

Pay: £38,000.00 per year

Benefits:

• Additional leave


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Free parking


• Health & wellbeing programme


• On-site parking


• Sick pay


• Work from home


Schedule:

• Monday to Friday