Cover Store Manager

Initially based in a store on the district, following training you will support/manage stores either on a planned or ad-hoc basis across the surrounding area including Peterborough, Serpentine Green, Cambridge, Kings Lynn & Harlow., Ideal candidate: This is a really exciting opportunity for a successful and ambitious Manager or Supervisor looking to progress their career, initially supporting or managing one or more of our stores on a planned or ad hoc basis, before potentially being allocated their own Store.

You must be fully flexible in terms of travel as you could be working in a number of different stores and you will have previous experience of working as a Store Manager, Cover Store Manager, Trainee Manager, Assistant Manager or Supervisor in retail or a related sector.

You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.
Key activities:

• Motivate and coach the team to deliver excellent customer service


• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service


• Resourcing / drafting rotas, working within budget


• Stock management


• Analysing and interpreting sales performance data and reports


• Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights


• Ensure all company standards are implemented and maintained i.e. merchandising, admin


• Delivery of all KPI's, meeting all company standards


• Recruitment and training of the team
  
  A hands on leader, with experience in retail or a related industry sector


• Have a positive flexible approach with a can do attitude


• Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment


• Have the confidence and ability to motivate, coach and inspire the team


• Able to numerate


• Attention to detail


• Good communicator


• Be methodical, organised and have a structure approach to work


• Spatial awareness


• Be fully flexible across the week
  
  You will join us on a full time, permanent basis and in return will receive an initial salary of £29,000 per annum.