Customer Advisor
Stellantis &you
Customer Advisor
£27000
Stellantis &you, Hatfield, Hertfordshire
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 25 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 00f744b86e2a44fbb6505dde5113a9d9
Full Job Description
- Communicating customer issues to the right people
- Showing we have fulfilled our service
- Organising car check-ups and service appointments
- Highlighting cost savings through warranty protection
- Estimate repair costs and times
- Resolve any concerns when we suggest repairs
- Inform and update them on progress or additional works needed
- Prepare and explain invoices and take payments
- A Highly competitive monthly efficiency bonus- OTE £33k
- A Company car scheme - up to two vehicles
- Up to 7 % Employer Pension Contribution
- Annual holiday - 22 days increasing to 26 with continued service, plus bank holidays
- Working Hours - 42 , alternate weekends
- Shopping discounts - through our Rewards App
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program
- Basic Salary - £27k
You'll also be the go-to person when the customer wants us to
When the work is complete you will need to encourage our customers to participate in our customer service feedback process - hopefully receiving great scores, thanks to your skills.
We're looking for an experienced Customer Advisor, ideally within an automotive environment.
A full valid UK driving licence is required for this role.
Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.
This is a great opportunity for you to become one of the faces of our dealership. From welcoming customers when they arrive, to dealing with their concerns, our customers will rely on you while we service their vehicles., At Stellantis &You, we embrace and celebrate the diversity of each and every one of our employees. And with every new member of our team we become even stronger, so join our team, aspire for greatness and be part of a group, made up of some of the most iconic brands in the world!