Customer Care Representative

We are seeking a Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for growth and advancement., Communicate effectively with customers via various face to face channels to address inquiries and resolve issues
- Provide accurate and timely information regarding products, services, and promotions
- Upsell products and services to maximize sales opportunities
- Perform data entry tasks to update customer records and maintain accurate information
- Analyze customer feedback and provide suggestions for process improvements
- Collaborate with cross-functional teams to ensure customer satisfaction

Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills