Customer Service Executive

Pom Pom London Ltd

Customer Service Executive

£23000

Pom Pom London Ltd, Ringwood, Hampshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 4a33a36738c44c37a1dba1aada85a1da

Full Job Description

  • Handle customer inquiries and complaints in a professional manner.

  • Provide accurate information about products and services.

  • Resolve customer issues in a timely manner.

  • Maintain customer records and update account information as needed.

  • Follow up with customers to ensure their satisfaction.

  • Provide feedback to management on customer service issues and trends.

    We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to customer satisfaction., A-Level or equivalent (preferred), customer service: 1 year (preferred)

    Pom Pom London was born in 2015 with the aim of delivering affordable, stylish and contemporary products.


  • All our products are designed from the UK. We are passionate about creating fashion pieces that are unique and fun for all ages and our expanding range is a reflection of this.

  • Company events

  • Company pension

  • Employee discount

  • On-site parking


  • Schedule:
  • Monday to Friday

  • Weekend availability


  • Supplemental pay types:
  • Bonus scheme