Customer Service Professional

Do you want to work for a business that has a passion for its local community, right here in Solihull?

Do you want to work for a business that gives you a paid volunteering day to work with a local charity. How you spend your paid volunteering day is your choice. Some employees have done lake cleans, cake bakes, sky diving, litter picking, care home painting - the options on how you can make a difference are endless.

BNP Paribas Group has given 1 million hours to supporting local charities. You could be part of that.

You can also make a different with our customers:

• Be the kind voice on the end of the phone


• Be the friendly ear when they're having a difficult day


It's a phone-based role, but we're not about rushing customers off the phone to answer the next call. We're about taking the time to listen, understand, create a solution, and ensure a happy customer. When you're not supporting customers, you'll be updating the system - and full training is given on this.

Flexibility - We've got that. You can spend time at home, but also in the office where there is a social environment. An environment where you can learn from those around you and grab a coffee with a colleague on your breaks. That's a coffee from a proper mug too - no single use plastics here as we care about the environment too.

What else can you expect?

• £24,180pa + Bonus & Additional Benefits


• 28 days holiday inclusive of bank holidays, plus an extra day for every year's service


• Monthly bonus opportunity


• Discounts - gyms, restaurants, days out, travel


• Team incentives and rewards


• Continuous training and development - we also recruit and promote from within so this could be the start of something much bigger for you!