Customer Success Executive

Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This company is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making top-notch data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets.

As a Customer Success Associate, you'll become the hero our clients never knew they needed! You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine!

Here's what you'll be doing:

- Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing support
- Adopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled value
- Harnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal level

A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilities
- The power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepath
- A 2:1 degree (or equivalent superpower) to back up your astounding intellect

A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial experts
- A chance to truly make a difference in the lives of our clients and the real estate sector as a whole
- The thrilling adventure of working with a world-class team, knowing you're making a real impact
- Central London office with all the great amenities
- Salary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus scheme