Data Analyst / Power BI Developer Who We Are What You'll Do Who You Are Education / Experience: Technical Skills: Interpersonal Skills

We are looking for a Data Analyst to join our team and help us in our mission to deliver an extraordinary device experience for our employees. We use data to prevent problems, unmask hidden value, accelerate decisions, and drive overall employee device experience improvements.

You will work with a wide range of datasets centered around laptop and mobile devices and collaborate with various teams including, Security, Mac - Windows - Linux, Asset Management, and more.

• Develop and maintain critical metric measures, reports, and dashboards that highlight relevant trends, patterns, and areas of importance.


• Dissect and understand existing Power BI dashboards containing sophisticated calculations and multiple data sources and work to update, maintain and improve them.


• Proactively maintain critical metric consistency across various dashboards within our Power BI workspace.


• Work with various collaborators across several service areas within Device Experience to understand their business needs and develop data insights that meet those needs.


• Meet ad-hoc reporting requests in a timely manner.


• Perform root-cause analysis and data discovery to surface what matters most.


• Derive a data story or narrative behind the numbers and interpret trends/patterns.


• Work with our data engineering team to identify and bring together new datasets.


• Work within a distributed team, across Australia, the UK, and the US.


• Become a reliable data authority/specialist for a particular business area.
  
  You will be a tenacious problem-solver with solid attention to detail and revel in translating raw data into important insights.


You will have outstanding communication and presentation skills as well as a genuine love for creating data visualizations that capture our collaborator's attention and steer them toward what matters most.

You will also pride yourself in producing accurate and reliable statistics and data analysis findings with a passion for using Power BI and/or Microsoft Excel.,
• Bachelor or equivalent experience in Mathematics, Computer Science, Information Technology, or a relevant degree.


• Experience working in a Scrum Agile environment.


• At least 3+ years' experience working as a Data Analyst or similar role.


Technical Skills:


• Must have intermediate to advanced Power BI skills/experience (including DAX).


• Must have intermediate-level SQL skills/experience.


• Ability to wrangle data to manage sophisticated datasets and find the best possible way to reduce data refresh times and produce desired outputs.


• An understanding of data visualization principles and a passion for what makes a "great" dashboard.


• Familiarity with computer operating systems, Mac/PC/Linux laptop models, and/or some awareness of recent security vulnerabilities/attacks in the technology industry is advantageous, but not essential.


• A basic understanding of the ETL process is effective but not essential.


• Experience using Python or Power Automate is advantageous but not essential.


Interpersonal Skills:


• Demonstrable ability to be resourceful in learning new processes, systems, and programming languages.


• Proactive communicator within a team and toward collaborators/customers.


• Able to clearly summarise sophisticated analytical results (or similar) to a non-technical audience.


• Highly organized and able to work on multiple projects at the same time, while meeting collaborator expectations.


• Able to confidently collaborate using online chat, video meetings, and email.


• Able to tell compelling stories with data.
  
  Today's exciting business environment is more than that - it's a period of disruption between the pandemic, global business change, and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right abilities to be successful. This is now a mantra for our Cisco leadership team and for us.


The Device Experience team is responsible for providing an outstanding employee experience to Cisco's global workforce. As a company that continually ranks as one of the best places to work, employee experience remains as a top priority for Cisco. Together, we will Reimagine Cisco's Employee Experience by improving the power of technology, the best of business processes, and superior data insights. Show the world how to Reinvent applications and showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.