Development and Wellbeing (D&W) Trainer

This is both a customer and a colleague facing role, which includes visiting client sites and working when our colleagues are working. You will be delivering required practical and theoretical training to Regular Cleaning colleagues. Assessing the training needs of colleagues and discussing with the Development & Wellbeing team how and what training to deliver. Assessing our colleagues understanding and compliance of training content. Assisting to create learning environments where colleagues can continuously develop to be their best. To develop and coach all colleagues.

Your duties would include but are not limited to:

• Plan shifts around training requirements and in line with the D&W training plan and strategy, to ensure all colleagues are sufficiently trained


• Direct colleagues to our training platform where possible and assess them on their progress. Deliver training face to face training session on a variety of subjects


• Perform a TNA on colleagues to ensure they have the required training for them to carry out their role effectively and to ensure their Health and Safety while working


• Log all training delivered using our training software


• Assess and review all training given and all training completed through our training platform


• Make suggestions for improvements to content of training and training materials


• Suggest new courses we could deliver to colleagues


• Meet with colleagues to create Personal Development Plans for those who wish to progress within the company or who want to develop themselves


• Report on and record any breaches of procedures, policy, or guidelines using a Corrective Action Request (CAR)


• Lead, develop, coach and mentor our colleagues ensuring a high quality of training and assessment are achieved and targets and deadlines are met.


• Support and aid delivery of our Sustainability Strategy including supporting our social value projects and our Net Zero 30 target


• Promote Regular Cleaning colleague initiatives such as Regular Rewards, training platforms, social media, Social Value initiatives etc
  
  We are looking for:


• You should be diplomatic, tactful and have the ability to provide exceptional customer service


• A high standard of verbal and written English


• Creative, engaging, organised with acute attention to detail


• Excellent open and honest communicator ensuring information is clear and concise


• Collaborate effectively with cross-functional teams by being a team player and having the ability to work effectively with others


• Organised, methodical, proactive with excellent time management skills (meets set deadlines)


• Pro-active with the ability to train people and ensure their understanding (must hold a Train The Trainer qualification)


• Proficient with Microsoft Office package


• Extensive knowledge of cleaning is an advantage


• Leadership experience is an advantage


• Multilingual or bilingual is an advantage
  
  "Regular Cleaning are one of the most professional, people oriented companies I have ever had a pleasure to work with. They really care about the people who work for them and the people they work with. As a company they are always looking at ways to not only improve themselves as a business but also innovate in order to provide ongoing value for money for their clients. Thank you for all that you do."


"We have always had a one-team approach, they completely align with our standards, values and environmental initiatives and I would personally recommend them, to any FM team looking for a quality service, dedication, honesty and value for money."

"Regular Cleaning are a professional family orientated business. They are always there when you need them and always give you a personalised service."

"The speed at which you address concerns is second to none."

"Throughout my experience of working with Regular Cleaning, I have always found them to be highly professional, dedicated, approachable and responsive to any requests that we make."

"I cannot fault this company who has on so many occasions surpassed themselves and I do not hesitate in recommending them."

"I've really enjoyed our partnership with Regular Cleaning, their enthusiasm and energy are inspiring!"

"Following the recent procurement exercise there was some trepidation that standards onsite would drop, however this has certainly not been the case. You have proved to be efficient, reliable and always willing to offer positive alternatives to existing issues or current working practices. We are extremely pleased to have you onsite and are glad we have been partnered with you."

"We can't thank Regular Cleaning enough for their support. It has made me very proud to be a part of the local Catford community, and in a time that can often leave people feeling stressed or saddened, has provided some much needed positivity."

"The enthusiasm for training and development within Regular at all levels is very noticeable, real, and contagious."

"A company that cares. Your approach is welcomed and I'm glad we work with you."

We are based in Lewisham, South East London, giving us easy access to our clients' sites and ensuring we are always there when our clients need us.
Get in touch

Salary: £30,000 - £35,000 per annum

Working hours: 40 hours per week

Benefits: 25 days holiday plus bank holidays, Regular Rewards including high street discounts and wellbeing centre, BHSF RISE including free counselling and virtual GP, Hastee- access to a pay as you earn scheme and free financial wellbeing support. Free flu vaccinations, development opportunities, volunteering opportunities, working for a family- business who cares for you!