eRoster Co-ordinator

Leadership Ensure that a series of local procedures (Standard Operating Procedures) have been developed, reviewed and maintained for system administration of the HealthRoster system and associated modules which support the Trusts eRoster Policy and Procedure. Develop, review and maintain a work plan with the eRoster team to ensure that daily/weekly/monthly tasks are completed to support the organisation. For example, payroll extracts, UNIFY2. Work in partnership with Electronic Staff Record (ESR)/Finance/Medical Staffing teams to ensure that HealthRoster and other systems are aligned as much as possible.

For example sickness codes, cost centres, staffing budget, e-Rota information. To facilitate meetings with system provider or other organisations who wish to share knowledge. To attend Trust meetings relevant to role, system and associated modules in the absence or at the request of the Workforce Systems Manager. To attend system user groups (when the agenda is relevant) Service Delivery and Improvement Develop, implement and maintain a system maintenance/housekeeping plan to ensure the system and associated modules meet recommendations from provider, auditors and best practice Design, implement and review access roles in line with role based methodology.

Ensure that rules and settings are reviewed and set as per recommendations from provider or best practice To liaise with the Trusts IT department and the system provider to resolve technical issues. To log calls on behalf of the organisation with the system providers support desk. Responsible for reviewing release for system upgrades, to consider any risks to organisation for upgrading and escalate risks via appropriate channels. To develop and test the system to meet the needs of the organisation to maximise the use of the system and associated modules functionality.

To support the Workforce Systems Manager Projects to implement the system throughout the organisation To be a nominated point of contact with the provider for facilitating upgrades. To complete User Acceptance Testing processes for future products and upgrades. Responsible for set up management and maintenance of the bank/agency system interface, including mapping codes. Complete any other reasonable duties specifically identified by the Workforce Systems Manager Projects.

Develop, implement and review lesson plans, training schedule and documentation for system and associated modules Deliver training to end users at all levels throughout the organisation. Tailor training delivery to the needs of the individual, their skills and abilities. Support end users to take ownership of the system. Ensure all training and communication documents are up to date and available in various media formats.

Develop and maintain the intranet/internet pages owned by the eRoster Team using specialist software and HTML code To develop a range of eRoster reports for senior managers and human resources colleagues: Manipulating and interrogating eRoster to extract information Use IT packages and specialist reporting software to effectively produce the information in the required and user friendly format. Anticipate the information needs of managers requesting ad-hoc data and adapt the presentation of the data into a meaningful format in to inform management decisions Ensure the attendance/absence extract is uploaded to the external payroll provider. Financial and Performance Management Facilitate template creation, redesign/amendments for Medics Rosters, liaising with finance and end users. Liaise with payroll systems team to ensure pay scales/enhancements are reviewed an updated in system when provided.

Risk Management and Governance Provide evidence as required for external/internal auditors, Care Quality Commission etc. Complete routine monitoring reports against Standard Operating Procedures, take remedial action where required and escalate repeat offenders/noncompliance through appropriate channels.