Female Support Worker

ILS Case Management

Female Support Worker

£35360

ILS Case Management, Berkhamsted, Hertfordshire

  • Part time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 4 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 2ce2f9c97bea41169e08c5aad22f63ce

Full Job Description

Would you enjoy supporting with playtime, watching make up tutorials, skittles and mini-golf. If so, Saadia would welcome your application.

Introducing Saadia
We are seeking a patient, caring Support Worker for Saadia, born in 2014. She enjoys playing with her dolls and watching eye shadow tutorials online, she likes other activities like skittles and mini golf and she loves accessing activities within the wider local community. At home, she enjoys baking and family celebrations, Christmas is her favourite of these as her family are very important to her. An activity that the family love to participate in is to watch movies together. Saadia loves routine.
Saadia has been diagnosed with Cerebral Palsy which effects all 4 limbs which can be affected by her emotions and diet. She is a wheelchair user and PEG fed for 4 feeds a day and orally for 2, she suffers with reflux which is more problematic in the morning and evening. Saadia is dependent on her parents and her current team of Support Workers for all of her needs. She is unable to communicate verbally, so uses nods and facial gestures and a communication device.

Your role as her Support Worker will be to help Saadia with all of her care needs and monitoring her skin integrity. Getting ready for and transporting her to therapy sessions. To access the wider community with activities that she enjoys. Assisting with physiotherapy/hydrotherapy as guided by the Case Manager and Therapist. Administering medication and changing PEG button when required. Accompanying family on holidays., Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Essential Experience: complex medical needs and a knowledge of Cerebral Palsy
Desirable: Experience working with children with trauma and an interest in therapy
Accommodation (while on duty): Un-adapted family home., This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special little girl. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion., It would be great to receive your application, if you have the following skills/behaviours:

  • Female due to providing personal care.


  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.

    Experience with working with Cerebral Palsy.

    Experience of seizure management (training will be provided).

    Confident and comfortable working in Saadia's own home and sensitive to the needs and wishes of her and her family.

    Can demonstrate commitment and passion for meeting Saadia's needs

    Can demonstrate empathy and understanding in an appropriate and professional manner

    A team player who understands the importance of feedback to qualified members of the team

    Can develop productive and professional relationships with others.

    Actively creates an inclusive environment respecting diversity.

    Good organisational skills who can adhere to standards and quality requirements.

    Friendly, approachable with a proactive and encouraging approach.

    Experience with PEG feeding.

    Water confident to assist with hydrotherapy.

    Punctual, patient, reliable and trustworthy.

    Can maintain an excellent level of confidentiality.

    Good verbal & written communication skills and IT literate.

    Able to think creatively and to use initiative.

    Willingness to work flexibly and cover shifts, sometimes at short notice.

    A full driving licence (endorsements to be disclosed).

    ILS Case Management is the UK's leading independent nationwide Case Management company.

    When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards., We are Supportive. It matters to us that our clients and staff know that we care.

    We have Integrity. We can be trusted to work in a professional, honest and transparent way.
    We are Client Centred. We put our client's aspirations at the centre of everything we do.
    We are Quality Focussed. We set high standards and aim to exceed them.
    We are Positive. We find solutions and empower others.

    Days & Hours: We have the following shifts available:
    A minimum of 24 hours per week, Saturday and Sunday 6.30am-6.30pm, these hours can be covered by more than one person and alternate weekends shared between two people would also be considered.

    Bank position to cover absences of current team members (the hours for the Bank position would be flexible and would cover a mixture of day and night shifts Monday to Sunday).

    Pay: £17.00 per hour, Monday to Friday, Days (6.00am to 8.00pm) £19.00 per hour, Saturdays and Sundays,Days (6.00am to 8.00pm), £18.00 per hour, Monday to Friday, Waking Nights, (8.00pm to 6.00am), £19.00 per hour Saturdays and Sundays, Waking Nights (8.00pm to 6.00am), £18.00 per hour, Bank Holidays
    Driver required? Essential (will need own car to get to work)
    Driving Clients Car? Yes, our clients Wheelchair Adapted Vehicle (WAV), manual,
  • £17.00 per hour, Monday to Friday, Days

  • £19.00 per hour, Weekends and Bank Holidays, Days

  • £18.00 per hour, Monday to Friday, Waking Nights

  • £19.00 per hour, Saturdays and Sundays, Waking Nights

  • On-going training & support provided (including The Care Certificate)

  • 5.6 weeks annual leave pro rata

  • Free enhanced DBS check.


  • In order to promote continuity of our high care standards, you will be offered:
  • Induction.

  • Relevant ongoing training opportunities (including The Care Certificate) and client specific training, access to e-learning courses via our training platform.

  • Regular clinical supervision/review meetings.

  • On-going support from a dedicated Case Manager and HR Department.


  • Safeguarding
    ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
  • Proof of eligibility to work in the UK;

  • Satisfactory references, including your last employer;

  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.