Front of House Receptionist - ICS Cool Energy Ltd
Trane Technologies
Front of House Receptionist - ICS Cool Energy Ltd
Salary Not Specified
Trane Technologies, Bedford Place, City of Southampton
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 25 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 88df3dedd2344c9e97a0c11fd8919452
Full Job Description
The Front of House Receptionist role will be the first point of contact for greeting customers, visitors, and stakeholder either face-to-face or over the telephone. The primary objective is to be the face and voice of the company and deliver onsite receptionist and administration duties to a high standard for tasks in the HVAC and Process Cooling industry., Customer Relationships:
· Act as the first point of contact face-to-face or over the telephone.
· A proactive approach on dealing with high volume incoming calls, whilst transferring timely and accurately.
· Build and maintain strong relationships with existing and potential customers, acting as a trusted point of contact.
· Keep the front of house reception presentable, including conference and training suites across the community and communal areas.
· Accountable for outbound calls to suppliers, travel companies, venues, customers, and stakeholders.
Internal Controls and Administration:
· Coordinate and plan company events and conferences.
· Schedule travel and group bookings including accommodation, travel, and catering.
· Process invoices and Purchase Orders using Inspire Systems
· Update company telephony directories.
· Assist with incoming our outgoing post.
· Order management of office equipment and stationery supplies.
· Support internal admin and customer care teams with administrative tasks at peak times.
· Knowledge of manufacturing industry an advantage
· People and communication skills with a positive mindset
· Able to work with minimal supervision.
· Proficient in using Microsoft Office Suite.
· Knowledge of Inspire systems, however, training can be given.
· Knowledge of Cisco telephony systems an advantage, however, training can be given.
· Knowledge of travel booking systems and large events an advantage
· Right to Work status confirmed for Country of application.
· UK drivers' licence as occasional local travel when organising events.
At Trane Technologies^TM and through our businesses including Trane^® and Thermo King^®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
· Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.
· A fast-paced working environment
· An excellent working culture and community
· A structured induction plan with continued learning and development.
· A key role where you can make a direct contribution to our business.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.