Front Office Manager

As Front Office Manager you will lead the Front Office operation, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams. you will also oversee all recruitment and continual development of the front office team ensuring departmental objectives for the team are set and feedback is provided on a regular basis.

Based in the Belsfield Hotel you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock. You will oversee all front office operations, from pre-arrival to departure, maximising revenue opportunites for the hotel and ensuring our guests are delighted with their visit.

To be successful in this role, the ideal candidate will possess proven experience in similar role. You should also be able to display; people management, leadership skills, strong ability to drive KPI's and Communication skills.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott and IHG as well as small independent hotels and everything in between., This hotel operates in conjunction with Interstate Hotels & Resorts, the Global third-party management company of choice.

As part of the Aimbridge family, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa


• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.


• 24/7 access to our employee assistance programme


• Career and lifestyle breaks - Allowing you to take time off for key life events.


• Volunteer days - Up to two days per year to support a charity of your choice


A day in the life of…