Full Time Receptionist

As a receptionist, you will be responsible for providing an exceptional, professional customer experience hosting our customers whilst they are at our site. This begins with providing a huge welcome to all of our customers and collecting the required details to ensure that they receive the fantastic service we seek to provide., You will be expected to provide a helpful and professional service, answer face to face inquiries as well as over the telephone. Other administrative tasks such as processing the daily post and answering emails will also be part of this role. This is a high energy role suitable for someone who can be an ambassador for our brand within a fast-paced, busy environment.

The suitable candidate will possess excellent organisational skills, be presentable, a strong communicator and will possess the skills to deliver an accurate, timely and professional service. The successful applicant will have good IT skills and be competent in the use of multiple Microsoft platforms. Experience within a busy office environment would be preferred, however, full training will be given.,

• A well-presented, confident individual who is comfortable communicating to a diverse customer base


• Good communicative skills (oral and written)


• Exceptional customer service skills/a positive attitude to customer care


• Strong organisational skills


• Honesty and integrity


• Demonstrates a flexible approach to work that is focused on "getting the job done"


• Acts proactively to add value and follows up to ensure problems remain solved.


• Team player


• Effective time management and flexibility in working patterns needed


• Literate, numerate and proficient computer skills
  
  About Big Motoring World


At Big Motoring World, we're BIG on what matters to both our staff and customers. We're one of the largest and fastest growing car supermarket groups in the UK and we pride ourselves on providing a class-leading customer experience. Our customers benefit from the widest choice and the best value used cars in the marketplace. Like our name suggests, we do everything BIG. BIG choice, BIG footfall and BIG opportunities to progress your career.

Our approach to used car retail has earned us a number of awards over the years including CarDealer Magazine's Used Car Supermarket of the Year 2021 and MotorTrader's Used Dealer Group of the Year 2020. Plus, many more award nominations across 2022 too.

Following recent private equity investment, we're looking to expand our hugely successful Sales Team to ensure we provide the most amazing customer experience for the high volume of customers who visit our showroom every day.


• Big rewards scheme


• Opportunities for career progression


• On-the-job training


• Company pension scheme


• State-of-the-art facilities


• Extra perks