General Practice Assistant (GPA)

The GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP team freeing up their time to focus on the patient., The GP Assistant will:

• Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.


• Extracting all information from clinical letters that needs coding and adding to notes


• Arranging appointments, referrals, tests and follow up appointments of patients


• Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.


• Dipping urine, taking blood pressure, ECGs & phlebotomy


• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc.


• Explaining treatment procedures to patients


• Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)


• Support the GP with immunisations/wound car


3. Other Responsibilities

Health and Safety

• To comply with the Health and Safety at Work etc. Act 1974.


• To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.


Equality and Diversity

• To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.


Risk Management and Clinical Governance

• To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.


Confidentiality

• To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the General Data Protection Regulations 2018 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.


Safeguarding

• Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.


Professional development

• The post holder will participate in any training programme implemented by the practice as part of this employment


• To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development


General

• To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.


• To work across the various MMP sites as required.


• In light of national policy and due to the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may effect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.