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Guest Service Manager

Interstate Hotels & Resorts, Inc.

Guest Service Manager

Salary Not Specified

Interstate Hotels & Resorts, Inc., East Cliff, Bournemouth

  • Full time
  • U
  • Onsite working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: e09b716a4fb748148918d4ce409304d9

Full Job Description

As Guest Service Manager, you will be responsible for Managing all aspects of your team, as well as overseeing any events within the hotel. You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports our values.

To be successful in this role, the ideal candidate will preferablly possess previous hotel experience.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between., Based in the Holiday Inn Bournemouth you will be part of a small (but mighty!) team of passionate people who know that being the best doesn't always mean working around the clock., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves., As the largest hotel brand in the world, Holiday Inn believe in the joy of travel for all, with one simple goal: to make all our guests smile. As part of the IHG family, we are committed to delivering True Hospitality to all. This hotel is managed by Interstate Hotels; the Global third-party management company of choice that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.

As part of the Aimbridge team, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa

  • Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.

  • 24/7 access to our employee assistance programme

  • Career and lifestyle breaks - Allowing you to take time off for key life events.

  • Volunteer days - Up to two days per year to support a charity of your choice

  • Competitive salary


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