Head of Service MHSOP

Hertfordshire Partnership University NHS Foundation Trust

Head of Service MHSOP

£81138

Hertfordshire Partnership University NHS Foundation Trust, Welwyn Garden City, Hertfordshire

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 11 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: fa06c96a4d7846c5b5ae5afa4d3bbca3

Full Job Description

  • To manage the service line for MHSOP services including all inpatient and community services and pathways.

  • Lead the development of the MHSOP clinical and service strategy and service line annual business plan for the service line.

  • Ensure patient safety and service quality excellence within the MHSOP services.

  • Deliver agreed performance targets within the service line.

  • Support the Trust's strategy to continuously develop service line management teams' capabilities.

  • Work with corporate colleagues to secure the management information requirements necessary for the effective management of the service line.

  • Manage both direct and indirect costs and overheads relating to the service line

  • Understand the local and wider health economy in which the service line operates.

  • Identify and exploit new business and service development opportunities in regard to MHSOP service


  • Working for our organisation

    We provide mental health and social care services - including Adults of Working Age, Older Adults, Children and Adolescents and Specialist Learning Disabilities services.

    The Trust works in close partnership with Hertfordshire County Council and also with other NHS organisations to promote and support mental health in the community. We also provide specialist learning disability services in Norfolk and North Essex.

    The Trust provides:
  • Community Services including local teams for mental health

  • Acute and Rehabilitation Services including inpatient services and crisis team

  • Specialist Services such as mental health services for older people, eating disorders, and our mother and baby unit

  • Learning Disability and Forensic Services


  • Detailed job description and main responsibilities

    Lead and oversee the development and implementation of the MHSOP service strategy and annual business plan.

    Lead and oversee transformation plans and programmes across the services.

    Conduct horizon scanning for future business development opportunities.

    Ensure alignment of the Divisional strategy, Trust annual plan and Trust's overarching strategic direction.

    Lead on relationship management with key stakeholders, including commissioners and other statutory partners.

    Ensure patient safety and service quality excellence within the service.

    Monitor and evaluate performance against agreed KPI's and objectives, implementing corrective measures as necessary.

    Work in a multi-disciplinary way with professional leads and colleagues to lead and manage clinically safe and effective services.

  • First degree/relevant qualification in clinical or social care.

  • Masters Degree or career experience equivalent.

  • Registration with relevant professional body, e.g. HPC, GSCC, GMC etc.


  • Desirable criteria

  • Additional qualifications in management, Significant health and/or social care experience at senior management level in any relevant discipline

  • Significant experience of clinical governance and quality assurance processes

  • Demonstrable experience of risk management, clinical audit, clinical effectiveness and information governance processes

  • Experience of project planning and service development


  • Desirable criteria

  • Experience as a service user and / or carer

  • Experience of research governance processes, You must have appropriate UK professional registration.

    Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional

    1. A coaching network where trained coaches throughout the Trust are matched with staff of all disciplines to provide a powerful development opportunity

  • 2. Leading company discounts and childcare vouchers
    3. Salary sacrifice schemes enabling staff to drive a new car or bike - saving on tax and insurance included
    4. Wellbeing activities - from mindfulness to yoga, pilates and our signature craft club join our monthly programme of regular and special events to support your wellbeing. Discounts, including Nuffield Health and David Lloyd.
    6. Refer a friend to work for the Trust and receive up to £500! (A payment of £250 will be made when the applicant commences employment with us and a further payment of £250 will be made once they hit 6 months continuous service with us, terms and conditions apply).