Housekeeping Staff

Here at The Mole Resort we have launched a brand new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.

As a Housekeeper you will be responsible for maintaining high levels of cleanliness across all areas of the resort, as well as excellent customer service.

What will I be doing?

As a Housekeeper at The Mole, you are responsible for cleaning guest bedrooms, bathrooms and lodges to a high standard, communicating with other departments, working effectively within a team or on your own as well as achieving departmental targets.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas



• Ensure thorough reporting of any maintenance issues



• Friendly and professional customer service when dealing with customers



• Ensure all equipment is in good working order and report any concerns



• Understand and comply with Health and Safety legislation, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.



• Assist other departments wherever necessary and maintain good working relationships



• Ensuring the correct use of cleaning chemicals and equipment
  
  To successfully fill this role as a Housekeeper at the Mole, you should maintain the attitude, behaviours, skills, and values that follow:


• Positive attitude and willingness to learn



• Good communication skills



• Commitment to delivering high levels of customer service



• A neat and tidy appearance



• Flexibility to respond to a range of different work situations



• Ability to work on your own or in a team


Although previous experience would be beneficial, it is not essential as full training will be provided.


• Competitive rates of pay, reviewed annually.



• Discounts available across a range of quality products from supermarket shopping to wellington boots !



• Local cinema and days out discounts.



• Employee Assistance Programme to help with life's challenges.



• Complimentary use of spa facilities



• Discount on food and drink on site



• Restaurant and hotel discounts across the region.



• Share of service charge



• Fully equipped staff rest area with staff meals



• Flexible working and shared holiday



• Attentive onboarding programme



• Fantastic discounts across L+R Hotels