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Infrastructure Engineer

Tandem Money Limited

Posted 1 week ago, 24 Apr | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 48be9149738e4dc5a9c73e99a492c47a

Tandem Money Limited

Full Job Description

At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Infrastructure Engineer, ready to make an impact, we've got a space with your name on it!
Reporting to the Infrastructure Manager the Infrastructure Engineer will be responsible for maintaining, supporting, server farms on-premise and in Azure, the corporate WiFi and O365, including Intune, Defender, Compliance, involving close collaboration with the Information Security Team.
We are Tandem - Where impact meets innovation
Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share all while nurturing our planet, our people and our customers. As one of Europes fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.
Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
Our Team
You will join a Team of 3 Network Engineers of varying experience, working to deliver an integrated environment of 3 legacy domains. This will include network, AD, O365. This is an exciting role, perfect for a motivated and passionate candidate. Your Impact: Building a greener tomorrow
As an Infrastructure Engineer at Tandem your focus will be on:

Be committed to providing the best possible experience to our group: taking ownership of problems, responding in a timely and professional manner, meeting your service targets, and maintaining excellent case and project documentation
Maintaining our existing environments (servers, security, network, monitoring, and backup)
Act as an escalation for the Service Desk and assist with resolving issues
Work with 3rd party suppliers to ensure continuity of good service
On-site office visits, Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

IT degree or relevant industry experience (minimum 3 years in a similar role)
Excellent written and verbal communication skills, and customer service attitude and an ability to communicate technical concepts to non-technical people
Able to self-manage projects and tickets without micro-management
Proven experience of installing and supporting of Windows Server (VMWare, Hyper-V and Azure)
Windows Server AD, Group Policies, PowerShell
Backup and Recovery (MS Backup, Azure, Veeam)
Microsoft Exchange
Microsoft 365 administration (Azure AD)
Microsoft Intune, Compliance, Defender Administration and Configuration
Hyper-V & VMware
Excellent documentation skills
Excellent hardware and software troubleshooting skills
Installing and maintaining network LAN switches
Working to Information Security standards

It would be great, but not essential if you have:

Experience of firewalls, routing, VLAN, VPN and wireless (Paulo Alto Firewall, Juniper switches)
Cisco Meraki
Linux (Ubuntu)
Technical qualifications (MSP, MCSE, CCNA, Azure, etc.)

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. Sourcing Model

Job Title: Infrastructure Engineer Working Pattern: Monday to Friday, 36.25 hours per week Salary: 40,000 - 50,000 and up to 20% bonus and benefits Location: Flexible Embrace fully remote or hybrid work from any of our vibrant UK offices in London, Cardiff, Durham, Manchester, or Blackpool., Rewards that reflect your value, whats in it for you? At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:

25 days annual leave plus 8 days Bank Holiday
An additional day off for a celebration day including, but not limited to, birthdays, weddings, religious holidays, graduations etc
Buy or sell up to 5 days holiday a year
Healthcare cash plan through Westfield Health worth a minimum of 750 per year
Electric Vehicle salary sacrifice scheme
Cycle to Work salary sacrifice scheme and a free helmet
Salary sacrifice Pension contribution

, 4% employee contributions matched with 4% Tandem contribution (Subject to salary eligibility)