Infrastructure Engineer Before you apply -Don't miss out on the jobs you're really looking for.

2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder!

If you have 1st Line experience and are stuck waiting for an opportunity to move on, then come here! We will appreciate you.

We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities.

Office based in Salisbury

You do need to be eligible for SC and DV Clearance.

What you'll be doing:

• First-line and Second-line software and hardware support (PC's, laptops, peripherals, printers)


• Build, configure and troubleshoot desktop and laptop systems


• Incident requests, internal works orders and other queries assigned via the Service Management tool


• Resolve daily issues


• Install, configure and maintain network printers


• Installing and supporting remote access connections


• Installation of encryption software


• Alignment to processes for collection, asserting, cleansing and disposal of redundant hardware assets
  
  Windows 7,10 and Microsoft applications, Office 2013/2016, SharePoint 2019, Outlook 2013/2016


• Understanding of Thin Client environments


• Knowledge of Citrix and VMWare


• LAN/WAN technologies, systems management and monitoring tools


• Experience in a customer environment


It would be great if you had:

• DV clearance


• Knowledge of Sys Track


• ITIL4 Foundation
  
  Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.