Infrastructure Engineer - Webex Notify

Server Engineer - Senior sought to join a 4 person 3rd/4th line infrastructure team. You will be responsible for project and advanced technical support work relating to the firm's server infrastructure including hosted in Azure and in 'colo' datacentres. Infrastructure includes Azure technologies, VmWare, SAN storage and multiple networking technologies.

Other responsibilities include:

· Supporting the operations and maintenance of the Azure and VMware virtual infrastructures.

· Monitor, maintain and support server infrastructure hosted in multiple 'colo' 24x7 Production Data Centres, which includes participating in the 'on call' support rota and visits to the datacentres for hardware maintenance/installations where necessary.

· Involvement in the migration of existing on-prem servers and services into our Azure environment.

· Ensure that the BAU service is prioritised and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place.

· Work closely with 3rd party vendors to provide support for the server infrastructure, corporate network, storage and associated 3rd party products

· Create, maintain and review operational process and support documentation.

You will ideally have a broad range of server infrastructure skills and will have a solid background working with the Microsoft Infrastructure technology stack. A solid background in Azure and also physical hardware management of servers and other infrastructure in a DC environment is essential.

The ideal candidate will have the following capabilities and experience:

· VMWare design and administration experience, including expert knowledge of vSphere, ESXi.

· Excellent Azure administration skills

· Azure architecture experience

· Experience of supporting Enterprise Infrastructure environments

· Must have strong experience supporting an enterprise Microsoft Windows environment.

· Ability to plan and implement technical changes without unexpected disruptions to the service and with minimal oversight.

· Knowledge and experience of managing Cisco and HP Hardware

· Knowledge and experience of supporting enterprise storage solutions

· Knowledge and experience of supporting enterprise monitoring systems

· Data Networking (including switching, routing and firewalling)

· Experience working in a fast paced environment

· Excellent communication skills

· Works well under pressure and to tight deadlines - is calm and process-oriented

· Ability to work in a team as well as taking own initiative

· Comfortable dealing and working with colleagues from all areas of the organisation chart and throughout our global offices.

· Desirable: Juniper firewalls experience

· Desirable: Linux OS experience

Key Performance Indicators:

· Effectively manage all assigned Infrastructure projects and tasks through to completion

· Produce full documentation for any additions/changes to the infrastructure environments and follow the Change Management process

· Build good working relationships with the other teams in order to be able to provide an effective service

· Advancement of the internal Infrastructure processes and tools to meet existing and future requirements
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.