IT Assets Administrator

To provide IT Asset Administration for one of FluidOne's larger projects, you will be maintaining all IT assets (mainly PCs and printers) associated with the project, providing full management of the assets that are in continuous stock rotation around the country.,

• Book/check-in returned workstations and printers arriving at stores.


• Assess stock to establish which hardware needs to be re-used, repaired, or scrapped and sort accordingly.


• Re image PCs for redeployment, and check printers are working ensuring any issues reported.


• Working closely with the project manager, assist with asset management.


• Stock to be repaired: Attempt to repair hardware and liaise with 3rd party repair company if required.


• Manage device active directory with updates and set to their Geo-locations.


• ADHOC testing with the client for new images, hardware, and updates.


• Ensuring all kit is clean, and well maintained, neat and asset records updated.


• Procure new telephone numbers for site deployments and set up as per project plan.


• Build, provision, and set up phones on system per site requirement testing before deployment.


• Assisting with shipping & logistics of hardware deployments
  
  You will be working as part of the logistics team, communicating closely with multiple departments, the is role varied and requires attention to detail, a methodical work ethic, and experienced range of IT knowledge pertaining to HP AIO PCs, Printers, and Cloud telephony would be advantageous., Experience in windows 10, PC imaging and set up.


• Previous experience managing IT assets would be advantageous.


• Cloud telephony knowledge would be preferable but full training will be given.


• Have high attention to detail, positive self-starter and able to work alone.


• Exceptional communication and interpersonal skills.
  
  Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £109m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 88 for February 2024. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 500 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.


FluidOne supports the needs of 2500 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Roy Hastings and CRO Simon Ward, the management team is backed by Livingbridge to support their ambitious long-term strategy.

Benefits after probationary period:

• Subsidised Health and subsidised dental care


• Employee Assistance programme (EAP)


• Life assurance (3 x salary)


• Sodexo Discount Platform


• FluidOne breakfast and refreshments on working days


• Pension contribution- 5% company contribution.


• Generous Holiday Entitlement


• One day off for Birthday


• Half price internet connectivity


• Ride2Work scheme