IT Helpdesk Support

We are looking for a new member of our IT Helpdesk team! We are really keen to consider an individual who has just finished an IT apprenticeship or degree and is looking for their first career in the industry OR an individual with some experience looking for a new opportunity.

Based from our Bristol office, your main duties will include:

• Working to provide 1st and 2nd line technical support to across our 6 office locations.


• Responding to Helpdesk calls


• Monitoring network infrastructure, identifying issues and resulting fixes


• Assisting with new office set ups and the roll out of new technologies throughout the group


• Identifying potential security breaches and working to fix them
  
  As your role will require helping individuals with technical support across 6 office locations, you must be comfortable on the phone as a clear and effective communicator alongside a professional and friendly demeanor. We're looking for someone who has experience with:


· Microsoft Office 365

· Active Directory

Desirable experience would include exposure to Azure and Citrix Cloud but we're also very happy to train the right candidate.

We need someone who is friendly, approachable and keen to help others as well as having a passion for all things tech.

On track to turnover £55m this year, SmithCorp is a group of 8 Education Recruitment companies based across Bristol, London, Truro, Stockton On Tees, Exeter, Jersey and Greece (Kalamata). We work with education providers to source high calibre teaching staff within Secondary Education, SEN and Further Education.

Pulled from the full job description

• Casual dress


• Company events


• Company pension


• Cycle to work scheme


• Discounted or free food


• Free parking


• Health & wellbeing programme, · £26-30k based on experience with company bonus on top


· Free breakfast, fresh fruit, snacks and hot drinks in the office

· Modern office environment with free on-road parking

· Pension Scheme

· Opportunity to join company socials at the BRIT Awards, Royal Ascot, Darts World Cup plus trips abroad skiing and Las Vegas plus regular company social events including an annual Black Tie Ball.

· 2 annual days paid to volunteer with a charity of your choice plus the opportunity to volunteer abroad with the SmithCorp Charity Trust

- Scope to work from home a couple of days per week once trained.

Plus more!

If this is a role that interests you, please do send a fully up to date CV through Indeed. For any questions or a further chat, please call Yasmin on .

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

• Casual dress


• Company events


• Company pension


• Cycle to work scheme


• Discounted or free food


• Free parking


• Health & wellbeing programme


• Private medical insurance


• Work from home


Schedule:

• Monday to Friday


• No weekends


Supplemental pay types:

• Bonus scheme