IT Support Apprenticeship

careers, they know exactly what it takes to support and guide you throughout your programme ? You will be an essential part of the team, responsible for providing 1st line IT support across multiple schools within the trust, setting up and supporting with software, installing hardware, providing IT support to students within the trust and so much more to enhance you skills and reach your true potential In this role, youll work towards your Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing 1stline support to users as part of the helpdesk Logging calls and managing the ticketing system Setting up and supporting with software Installing and maintaining hardware ?Providing technical support to staff and students across sites Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: Salary -, £12,347 Salary increased after year 1

to up to £22,071, Monday - Friday 8 AM - 4 PM 30 days holidays per year plus bank holidays Fuel allowance provided when travelling to different schools Work within a large organisation with 29 schools Cycle to work scheme Pension scheme Progression opportunities Desired Qualities, Skills and Knowledge: Driver required due to travel around schools - fuel allowance provided Keen to learn and a passion for IT Good communication skills both written and verbal Can work independently and part of a team Organisation skills Grade 5/C in English & Math's 4/C GCSE Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician. Next Steps: If this sounds like the role for you, send us an application Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process
includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. ADZN1_UKTJ

Are you passionate about all things IT and looking to kick-start your career? Look no further, Baltic Apprenticeships are thrilled to partner with a leading educational trust committed to transforming the lives of young people through high-quality education and community engagement. They are seeking an enthusiastic IT Support Apprentice who is passionate about technology and eager to establish a career in IT. This role offers a fantastic opportunity to gain hands-on experience, work alongside experienced professionals, and develop essential skills in IT support. The trust has recently been awarded Multi-Acadmey Trust of the year, now more than ever is an exciting time to join They have an excellent network of support and educational expertise across their 29 academies to deliver the very best education to our pupils. They have 2,500 colleagues who each play a vital role in educating our 18,000 pupils. As well as this, they have a wealth of experience in kick-starting apprentices

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