Job Details Customer Training Project Manager R18918

As MSU Knowledge Transfer Project Manager working within L&D, your role will be to:

• Contribute to the preparation of the documents requested in the call for tender response (Training Plan, Training Syllabus, cost estimate, etc.).


• Influence the key stakeholders on the suitability and relevance of the knowledge transfer programmes,


• Ensure external interfaces (domestic customer and export as well as with educational institutions such as universities, internal interfaces within MBDA (Engineering, Operations, Customer support, Programmes, Purchases, Finances) and suppliers (logistics providers, training providers, etc.) are effectively managed.


• Manage international engineering training projects (design and development of training courses)


• Coordinate and develop the MBDA UK community of trainers involved in the MSU activities,


• Identify learning objectives which are applicable to the training courses


• Introduce new instructional materials and teaching methods to improve interactivity between trainers and learners


• Obtain export authorisations from Ministry of Defence (MoD) with the support of International Trading Compliance Office (ITCO) department


• Define and manage the project deployment to maximise customer experience


• Identify the risks that can impact the smooth running of the project and define preventive or corrective actions to avoid these risks or reduce their effects,


• Engage with and contribute to wider activities within MSU and the Learning & development department., We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more…


We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements., Employees receive 25 days of paid annual leave per calendar year, in addition to all statutory and public holidays., We trust our people to agree, within their teams, where and when they can be most effective. Our Dynamic Working policies allow individuals great levels of flexibility around the hours they work and where they work. Depending on your role and function, this may include options for paid overtime, dynamic leave (time in lieu) and more.


• Experience in building Education Training paths


• Knowledge of the learning project cycle:


• Training scoping


• Training development


• Planning and organising of training deployments


• Experience in established project management methodologies


• Ability to work in an international context and achieve results across cultures


• Ability to travel for several weeks abroad when necessary (MBDA countries, Europe, South America, Asia)


• Experience in managing deliveries including multiples stakeholders,


• Excellent consultancy, problem-solving, facilitation skills


• Willing/able to challenge and influence accepted ways of working in an appropriate manner


• Effective and successful communicator


• Excellent PC skills - MS Office (Word, Excel, Powerpoint)


• Knowledge of main MBDA product technologies is beneficial, but training provided.
  
  MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom., We're proud to be a nationally recognised employer at MBDA. We have received a range of employer awards including Glassdoor Best Places to Work 2022; Gold awards from Investors in People, the 5% Club, and Armed Forces Covenant. We are also currently ranked #1 in the UK's Best Big Companies to Work For 2022 league table, as well as #1 for Manufacturing.
  
  Salary: Circa £45,000-52,000 depending on experience


What we can offer you:

• Company bonus of up to c£2,500 (based on company performance and will vary year to year)


• Pension of maximum total (employer and employee) contribution of up to 14%


• Paid overtime


• Up to 15 additional days flexi leave


• Our enhanced parental leave offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments.


• Fantastic site facilities, including subsidised meals, free car parking and onsite gym in Stevenage


• Excellent career progression and development opportunities


Hybrid working pattern:

Where possible, we will seek to accommodate a blended approach to on-site and remote working, typically this could be 1-2 days in the Stevenage office per week.

The opportunity:

MBDA has created its Corporate University, called the "Missile Systems University" (MSU), to sustain and further develop core capabilities for its domestic and export customers. The MSU executes MBDA's contractual obligations in transferring Weapon System Knowledge to its customers and partners. This transfer is done as part of industrial cooperation programmes.

In addition, and through partnerships with schools, universities and external bodies, the MSU offers full education programmes for export customers, starting from undergraduate level up to PhD certification.

The MBDA Missile Systems University:

• Provides training for all roles in the Weapon and Missile Systems Domain,


• Shares and develops excellence,


• Delivers a structured and coherent approach to technical training courses,


• Enhances staff skills, performance and capabilities,


• Supports knowledge and know-how transfer,


• Develops partnerships with academia, schools and other learning bodies/entities.


What you'll be doing

The primary objective of this role is to contribute to strategic MBDA programmes by designing and delivering training courses to MBDA customers and partners., This increases to 26 days after 10 years of service and 27 days after 30 years. You can enjoy more time off by purchasing up to an additional five days holiday through payroll., We recognise that having or adopting a child is a significant life event for our employees and as a family friendly employer we offer a range of enhanced family leave provisions to support employees before, during and after a period of leave.

Our enhanced parental leave offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments.

We also offer 2 weeks enhanced pay for paternity leave, and neonatal care leave for up to 12 weeks where a period of extended hospital care is required after birth. Employees also have access to support whilst undergoing fertility testing and treatments.

Discounts and Vouchers

Discounts and Vouchers

We offer a choice of two dining and lifestyle cards so you can save money at restaurants, cinema, days out and more as a member. You will have access to hundreds of discounts and rewards on a wide range of retailers, restaurants and entertainment options.

Our rewards portal also offers access to a range of cashback benefits and discounted purchases with partner retailers.

Gym Memberships

Gym Memberships

Keep fit for less with our on-site gym located at Stevenage, without breaking the bank.

We also offer discounted fees at over 3,500 gyms nationwide, with memberships paid via payroll.

Pension Scheme

Pension Scheme

Our MBDA Retirement Savings Plan is a 'Defined Contribution' plan in the Mercer Master Trust, administered by Scottish Widows.

The standard contributions are 4% of an employee's base salary and 6% employer contributions. You can increase both employee and employer contributions by up to 2%., We know money matters in life, so we want to make sure our employees are both paid what they deserve, and also have access to resources that can help them plan for the future.

Through selected partnerships, we offer a range of free seminars, held throughout the year, to help you make good financial decisions for now and the future.

Extracurricular Learning Budget

Extracurricular Learning Budget

You can receive up to £150 towards the cost of approved courses each year including group language lessons.

Health and Dental Insurance

Health and Dental Insurance

Cover you and your family with the option to select our six levels of dental cover. You can choose to visit NHS or private dentists and the cost is deducted through payroll.

We've teamed up with AXA PPP to offer a selection of private healthcare plans, deductible from your net pay, for you and your family., Development of our people is of vital importance to us at MBDA, which is why we ensure everyone has access to the teams, tools and resources needed to achieve their goals. This includes our dedicated in-house Learning & Development team, our Apprenticeship programmes, a variety of online learning platforms, and much more.

We encourage new learning and will provide up to £150 in financial support per year if you wish to participate in further study in your own time.

If you lead a team, or hope to do so in the future, we offer a range of management training opportunities, with paths designed for people of all experience levels.

Dynamic Working

We want our people to work when and where they feel they can be most effective. For most of our employees, we have a flexi-time scheme that allows you to choose, within certain parameters, when you start and finish each day and how you can use time you have accrued.

For roles that do not have to be based on one of our sites full-time, you will have opportunities to work from home as part of your agreed Dynamic Working arrangement.

If you have worked the time, you are also able to accrue and take up to 15 days of Flexi-leave per annum, in addition to the 25 days of annual leave provided and bank holidays.

Security Clearance

All employees at MBDA are required to hold UK Security or BPSS Clearance.