Lettings Negotiator

In addition to these functions, employees are required to carry out such other duties as may reasonably be required.,

• Answering telephone calls in a professional manner, ensuring messages are taken accurately


• Registering applicants, ensuring contact and other relevant details are accurately recorded


• Booking rental property viewings


• Preparing Assured Tenancy Agreements for Renewals


• Carrying out check in and file audits


• Booking rental valuations


• Adding letting valuations to the Company system


• Creating valuation letters


• Requesting reviews from clients, contractors, tenants etc for SEO to maximise ratings and the profile of the company's website


• Dealing with voice mails


• Actioning Boards


• Working towards and achieving personal and branch targets


• Upselling products


• Dealing with Maintenance issues


• Discuss large Maintenance works with landlords


• Processing the compliance due


• Dealing with Utility Queries


• General Assistance to lettings Property Managers


• Dealing with General Queries


• Tenancy Renewal Process


• Assisting with serving notices


• Check out Process and deposit returns


• Assisting with the Inspections Process


• Onboarding Contractors


• Assist with staff training
  
  The job holder must have proven communication skills and a professional and courteous manner


• The job holder must have high levels of numeracy, accuracy and attention to detail


• Good organisational skills and the ability to use own initiative is also essential


• Good timekeeping and the ability to manage working time efficiently at all times.


• Demonstrate excellent customer service


• Attending and Participate in Lettings Meetings


• Demonstrate commitment to induvial and team tasks goals


• Adhere to core values


Job Type: Full-time