Markets Operations Platform Transformation Marketing & Communications - Vice President

JPMorgan Chase & Co.

Markets Operations Platform Transformation Marketing & Communications - Vice President

Salary Not Specified

JPMorgan Chase & Co., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 11 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: bc5ff6150d534b2e886a8c40a339bf73

Full Job Description

  • Develops holistic communications strategies for Unity as well as the wider Transformation Group initiatives for vision, strategy, launches/delivery and value

  • Develops marketing campaigns to raise awareness & visibility, with a clear strategy around groups to targets, with a clear measure of success

  • Partners with all operations teams to obtain feedback and understand the 'pulse' to feed into our product strategy & capability build out to ensure we are aligning to opportunities & value

  • Works with various subject matter experts and program leads to strategically plan and develop communications for varied audiences. These include communications for projects, initiatives and campaigns as well as business-as-usual activities. All communications need to follow brand and communications style guides

  • Develops creative employee-facing campaigns to increase awareness and understanding of certain tools, process and programs, as well as increase employee engagement; use data and metrics to measure results and develop new strategies to enhance outcomes

  • Ensures that key groups within Markets Operations and the firm are informed of key initiatives, especially for large transformation efforts; Partner closely with other communication leads across Markets Operations to deliver integrated messages across product portfolios

  • Reviews existing and develop new engagement tactics to deliver impactful messaging to managers and employees, leveraging all relevant channels (e.g., email, print, videos, web)

    Are you a positive individual who is motivated and willing to see things differently? Then this is the role for you.


  • As a Markets Operations Platform Transformation Marketing & Communications - Vice President in the Markets Ops Platform Transformation team, you will be responsible for executing the groups communications and marketing strategy. This will involve understanding the problems to solve & challenges from a communications/marketing perspective & formulating a clear, yet concise communications & marketing vision & strategy for the group. The candidate is expected to have extremely strong written, visualisation & verbal communication skills to be able to communicate this across our wide set of stakeholders & partners, with the ability to land the importance & value of comms & marketing as part of driving value for the firm.,
  • Vast overall experience in communications is required

  • Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video and digital signage

  • Ability to digest complex information and simplify it for internal audiences using clear, easy-to-understand and concise language and visuals

  • Excellent writing and editing skills, and a solid command of grammar, style, proofreading and editing techniques is a must

  • Superior project management skills with emphasis on collaborating with all levels to research, write and produce communication strategies and provide other comprehensive communication support

  • Able to manage multiple projects concurrently with high attention to detail

  • Must be a creative, strategic thinker with a positive attitude, high standards and be committed to delivering high quality communications and must be able to work under pressure in a fast-paced, deadline-driven environment

  • Markets/Investment banking experience required with strong understanding of technology and industry trends

  • Strong understanding of enterprise strategy and transformation

  • High level of proficiency in MS Office Suite required (particularly Power Point), and Adobe Illustrator, InDesign and Photoshop is a plus

  • High level of proficiency in site creation such as Confluence, Significant knowledge of/experience in transformation programs, ideally Markets transformation strongly preferred

  • Degree in communications, journalism, English or equivalent is a plus; experience working in a large corporate environment preferred

  • A proactive, self-motivated and results oriented attitude with the ability to work independently or as part of a team

    J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


  • We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

    The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

    Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.