Medical Centre Administrator

Based in the Medical Centre HMS Raleigh, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.

Main Responsibilities

-Provide a dedicated day-to-day focal point for the medical services administration, including a direct customer interface, and liaison with clinical staff.

-Arrange and coordinate Medical Centre, hospital and review board appointments.

-Maintain and protect patient-related data.

-Data capture and input, updating the medical administration system.

-Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.

-Undertake any additional tasks as determined by the Line Manager, including support/cover for other staff., The Contract operates a 37.5 hour working week between the hours of 0730 and 1700 Mon to Fri only.

The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.

-Administration experience with good organisational and motivational skills and a high degree of integrity.

-Proven track record of delivering quality administration and service with customer facing experience.

-Persuasive and credible verbal and written communicator with the ability to develop close working relationships.

-IT literate with a good working knowledge of MS Office applications.

-Conversant/knowledge of MOD medical administration applications and systems (desirable).

-Proactive approach and the ability to embrace and lead on change.

-Ability to manage short notice changes to requirements and deadlines.

-Good standard of education.

Additional Information

MOD security clearance and DBS Standard required (Proof of right to work in UK essential)

We are a business of 77,500 colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.