Motor Vehicle Service and Maintenance Technician Apprentice (Apprenticeship)

Grahams Garage are offering an exciting and challenging opportunity for you to achieve the L3 Motor Vehicle Service and Maintenance Technician Apprenticeship, which will equip you with all the skills, knowledge and behaviours you need to begin a successful career in the Motor Vehicle Trade.

Ensure workshop standards are maintained at all times
Exceed customer expectations at all times
Ensure your tools and Autocentre workspace is always organised and tidy to demonstrate a professional service
Works in accordance with workshop health and safety requirements
Completes all administration to company requirements
Carry out each job within the agreed time as set out on the Vehicle Report Form to maintain own labour productivity (this will be under supervision to start with)
Ensuring we meet customer demand for services offered
Know and understand the Centre sales and services targets
Ensure you are always helpful
H&S working safely within the workshop
Attend college one day a week to complete the Level 3 Light Vehicle & Maintenance Apprenticeship programme

Training
Knowledge

• How vehicle service and repair is impacted by legislative, regulatory and ethical requirements, including

health and safety law and environmental procedures.

• The structure of the industry and how the business works from an operational perspective, business

targets, the systems and processes that make up the efficient running of a business.

• How to develop positive working relationships and communicate effectively and how to carry out self evaluation and improve own performance.


• The procedures for the maintenance of tools and the workshop.


• Routine servicing and inspection procedure.


• Steering and suspension geometries; electrical circuit requirements and calculations.


• Construction and operation of vehicle components and systems.


• Common fault types cause and effects of different types of faults.


• The implications and legal requirements of fitting accessories and carrying out vehicle modifications.


• How to diagnose faults using suitable fault-finding strategies.


• Construction and operation of advanced electrical, braking and suspension systems, engine and transmission systems and engine and gear calculations.


• Vehicle emissions and legal requirements.


• Alternative fuels and hybrid and electric systems.

Skills

• Contribute to the maintenance of a safe and efficient workshop


• Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage


• Carry out fundamental tasks associated with removal and replacement procedures on a vehicle


• Obtain diagnostic and repair information


• Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.


• Use a range of diagnostic equipment.


• Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic

principles and problem-solving techniques to establish faults.

• Report faults using company procedures and recommend suitable further actions.


• Follow recognised repair procedures to complete a wide range of repairs including those which involve

complex procedures, or in-depth knowledge.

• Test the function of repaired and fitted components.


• Adhere to business processes and complete documentation following workplace procedures.


• Use ICT to create emails, word-process documents and carry out web-based searches.


• Complete a range of services and inspect and prepare a vehicle to the required quality standard for

handover to the customer.
Behaviour

• Take responsibility when required and be honest and accountable when things don't go as planned


• Operate as an effective team member


• Behave in accordance with the values of the company and treat colleagues and customers with respect

rsand courtesy.

• Build effective relationships with colleagues and customers


• Gain trust and pay attention to colleagues and customers concerns and needs


• Communicate effectively on a range of topics and with all sorts of different people


• Deliver excellent results and achieve challenging goals.


• Contribute to problem solving discussions and enjoy finding solutions to own and other people's problems.


• Suggest ways to make the business more efficient and contribute to its commercial growth.


• Constantly learn in order to improve own performance and that of the business


• Share knowledge and skills.


• Demonstrate a passion for engineering.
  
  Grade 4/C in Maths & English or equivalent qualification, Enthusiastic

Punctual
Keen to learn
Good time management
Attention to detail