Night Team Supervisor

Company Description

The Mercure Bedford Centre is ideally situated in the heart of the busy market town of Bedford and is ideal for business and leisure guests. Thanks to our prime location, we have great transport links which make getting around by rail or car a breeze. On-site parking is available, and you're within walking distance of Bedford Railway Station. On the bank of the River Great Ouse, our restaurant and bar offers beautiful panoramic views over the river and surrounding area.

We're close to the M1 and just a mile off the A6, so you'll have easy access to local attractions like the Higgins Museum, Silverstone Circuit race track, John Bunyan Museum, Bedford Park and Woburn Safari Park. We have seven air-conditioned meeting rooms fully equipped with modern technology. They're perfect for business conferences or celebratory occasions, accommodating up to 450 guests.

Our hotel is conveniently located to London Luton Airport, London Stansted Airport and London Heathrow Airport for international and domestic guests travelling by plane. Milton Keynes, Cambridge and Central London are all within reach too.

A little more information:

You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

Our hotel offers 121 rooms, and The River View Restaurant.

Understanding things from our guest's perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

Job Description

Provide guidance and support to the team, managing hotel operations during the night.

Undertake night audits and corridor checks to make sure everyone in the hotel is safe and looked after.

Are an autonomous and passionate individual, confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Lead the team on Night Team tasks to complete such as Fire Walks, Function Room preparation, and Food & Drink services.

Prepare Finance reports and Duty Manager Logs in advance of the daily HOD Meeting and complete the daily banking reconciliation.

Maintain strong working relationships and communicate with all departments, ensuring a continuous link between night and day.

Qualifications

Knowledge and experience with FOLS as well Night Hotel experience are required for this role.

Ideally you have a First Aid Certificate or are willing to attend a training day.

Additional Information

As part of our team you can have:

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)


• Discounted hotel rates all over the world in Accor Hotels


• Continuously learn and develop yourself with our Accor Academy


• Support your wellbeing in your professional and personal lives


· Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

• Participate actively in initiatives to build a more inclusive and sustainable world


• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
  
  Knowledge and experience with FOLS as well Night Hotel experience are required for this role.


Ideally you have a First Aid Certificate or are willing to attend a training day.

The Mercure Bedford Centre is ideally situated in the heart of the busy market town of Bedford and is ideal for business and leisure guests. Thanks to our prime location, we have great transport links which make getting around by rail or car a breeze. On-site parking is available, and you're within walking distance of Bedford Railway Station. On the bank of the River Great Ouse, our restaurant and bar offers beautiful panoramic views over the river and surrounding area.

We're close to the M1 and just a mile off the A6, so you'll have easy access to local attractions like the Higgins Museum, Silverstone Circuit race track, John Bunyan Museum, Bedford Park and Woburn Safari Park. We have seven air-conditioned meeting rooms fully equipped with modern technology. They're perfect for business conferences or celebratory occasions, accommodating up to 450 guests.

Our hotel is conveniently located to London Luton Airport, London Stansted Airport and London Heathrow Airport for international and domestic guests travelling by plane. Milton Keynes, Cambridge and Central London are all within reach too.

A little more information:

You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

Our hotel offers 121 rooms, and The River View Restaurant.

Understanding things from our guest's perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.,
• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)


• Discounted hotel rates all over the world in Accor Hotels


• Continuously learn and develop yourself with our Accor Academy


• Support your wellbeing in your professional and personal lives


· Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

• Participate actively in initiatives to build a more inclusive and sustainable world


• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality