Operations Co-ordinator

Reporting to the General Manager, as the Operations Co-ordinator you will work in line with company strategy, manage people and establish policies to be adhered to. Be thoughtful and a confident decision-maker ensuring the department will develop, grow and thrive whilst ensuring that customer service is at the heart of what we do.,

• Manage a small production team to deliver and achieve business goals


• Prepare regular reports for the senior management, including performance statistics and stock volumes


• Ensure that all employees follow H&S regulations


• Manage administrative, logistical, human resources and accounting services to support company operations


• Address customer enquiries promptly and professionally and work within the direction of the Company's 'Good to Great' procedures to ensure the best customer satisfaction


• Report faults or discrepancies for cast iron deliveries


• Daily planning of painted stock to ensure 100% stock levels


• Despatching orders on Sage, uploading deliveries on courier websites
  
  · Experience within a warehouse


· Strong Excel skills

· Experience with Sage or similar package

· Exceptional customer service and communication skills

· Driven, proactive and passionate self-starter,
• GCSE or equivalent (preferred)


Experience:

• Customer service: 1 year (preferred)


• Administrative experience: 1 year (required)


Language:

• English (required)


Licence/Certification:

• Driving Licence (preferred)
  
  We are proud of our reputation which we have built over the past 35 years. We have grown to become one of the largest providers of Aluminium Roofline Products in the UK and are super excited about our future. Customer service is the key to why ARP Ltd is so successful in acquiring and maintaining its large customer base and because of this the company takes great pride in recruiting the right personnel, which is crucial for the business. We put our employees at the heart of all we do, ensuring they have the tools to succeed and feel rewarded for doing a great job.
  
  Job Types: Full-time, Permanent


Pay: £35,000.00 per year

Benefits:

• Bereavement leave


• Company events


• Company pension


• Free parking


• Health & wellbeing programme


• On-site parking


• Referral programme


Schedule:

• 8 hour shift


• Day shift


• Monday to Friday


• No weekends


Supplemental pay types:

• Bonus scheme