Part-Time Retirement Housing Officer- 12 Month Fixed Term Contract

We have an opportunity for a Retirement Housing Officer to join our specialist housing team based in Lincolnshire. This role will be based across multiples sites around the East Lindsey area.

If you have experience working with people in sheltered housing, housing management, residential care, home care, social services, or health services and have worked with a range of voluntary and statutory agencies to secure and coordinate care and support for older people, then we want to hear from you!

You will also participate in an out of hours standby rota, a minimum of three times per year, to provide occasional phone-based support to our Retirement Living schemes.

This is a part-time role working 17.5 hours per week. We'd ideally like someone to work across 5 days, Monday to Friday, however would be open to discussing alternative shift patterns for the right candidate.

What could you be doing?

As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment. You'll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.

You provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks. Responding, investigating and taking timely action to reported breaches of tenancy/leasehold agreements will be a key part of the role.

• You will be customer focused and may have experience of working with customers to solve complex issues



• An awareness of working with vulnerable Adults would be desirable


• Great interpersonal skills, and used to communicating with people from diverse backgrounds


• Keen to deliver high standards with an ability to look to improve services


• Confidence using digital devices, ICT software and systems


• An Enhanced DBS check is also required for this role.


• Full UK driving license and access to your own vehicle, as you will be based around multiple sites across East Lindsey.
  
  Join us and find your purpose at Platform!


Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.

Own It
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We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.