Performance Management Facilitator - National (Hybrid Working) -Permanent

You'll design and administer learning and development initiatives, aligned to the Royal Mail performance management process, to enable the development and capability of managers so that they can encourage high performance and proactively deal with performance improvement.

You'll regularly facilitate interactive behaviour and skills-based workshops to support managers by giving them the tools they need to perform their roles and key performance management objectives. You will collate and analyse performance data to evaluate the effectiveness of learning solutions (using recognised learning evaluation models).

You'll provide advice and guidance on how learning solutions support the MyPerformance management framework and the Performance Improvement Process (PIP), to encourage and maintain a "Best Practice" culture that always strives to find ways to improve performance, change mindset, evaluate courses and the impact on learners.

This role is orientated towards performance management development, facilitation, coaching and evaluation. To be successful in this role, you'll demonstrate the following skills and experience,

• Experienced learning facilitator demonstrating interactive learning solutions for both virtual and face to face delivery.


• Excellent communication skills, teamwork and be outcome focused.


• Strong workshop design skills including design of content and be experienced in running break outs and activities.


• Proven stakeholder management experience.


• An independent thinking and a proactive approach to exploring and developing key learning needs.


Experience
Experience in a similar role is essential and you should have knowledge of performance management models and be:

• Proficient in programme design and management for in-person, virtual and on demand formats.


• Possess excellent virtual and in-person workshop delivery/facilitation skills.


• Previous learning & development in large organisations including management training.
  
  Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.


Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Salary from £45,034 to £48,680 with guaranteed pay progression, company car provided, annual bonus potential, company pension scheme with highly competitive contribution rates and generous annual leave offering of 25 days, plus bank holidays.
Permanent, Full time
Location: Nationwide. This is a hybrid working role with national travel. You will be required to frequently travel across the Royal Mail network with a base location of your nearest Royal Mail business location.

Because this role requires you to travel, Royal Mail will pay a £1,500 annual car allowance if you elect an electric car from our salary sacrifice car scheme.

Are you an experienced training facilitator and coach, who wants to play a leading role impacting the development of the management and leadership population of a FTSE listed company? Then this could be the role for you!

The sheer scope of transformational change at Royal Mail makes this is an exciting time to join our iconic British brand and make history.,
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave


• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.


• Supportive and generous company sick pay


• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.


• Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax.


• Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans


• Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner


• Free & discounted RMG products - free keep safe & redirection, partner discounts


• Free stamps at Christmas



• Available only to perm employees


Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.