Performance Manager

Do you have in-depth expertise within the apprenticeship sector?
Do you have a great attention to detail and a passion for analysing data and managing KPIs?

Impact Futures and The Childcare Company have a brand-new opportunity for an enthusiastic individual to join our business as Performance Manager.

The Role

As part of the Operations management team, you will work with the Operations and Partnerships Teams to ensure we have up to date performance data for use internally and also for our external stakeholders and customers. The role will provide the Operations Director and wider operations team with monthly performance planning data and management information trends (KPIs) and also spearhead the performance relationship with external stakeholders.

The role will involve:

• Working with the Operations Director to produce performance analysis monthly comparisons, variances and trends for the core KPIs across the business


• Working with the Operations Director to review all exceptions in the data and identify priority areas to support the Operations Performance Managers (OPMs) and Development Coaches (DCs) understand their own data


• Work with MI colleagues to further develop the MI processes and the use of Power BI and ensure this flows into the monthly performance data correctly. Use KPIs reports and data extractions to support the progress of the operations teams


• - Attend core client meetings from time to time to provide confidence and clarity on management information and operational delivery data


You'll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture.

Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we're a friendly bunch.


• Strong leadership skills and experience, including commercial awareness and performance management


• Proven experience of excellent people management and performance management skills with the ability to inspire and develop strong relationships


• Strong data and analytical skills


• Experience of working with ESFA, funding rules and audit requirements


• Experience of Ofsted inspection including SAR and action planning against a QIP
  
  The Childcare Company and Impact Futures are some of the UK's largest independently owned training providers, delivering apprenticeships and vocational qualifications across a broad range of sectors, and working with organisations across England to upskill staff.


In our daily mission to deliver outstanding learning and development to our national network of learners, and we're on the lookout for passionate delivery staff to join our innovative teams and support us on our extraordinary growth mission in 2022., Having worked with Impact Futures for just a year now, it has been exciting to be part of a growing team/company. I feel settled and this has been made possible by the people that I work with and other departments in the business. In my short space of time here I have been promoted and feel my input for the direction of account management is positive for the future.

Imelda Jones

I honestly can't believe how amazing Impact Futures actually is, and no, it's not because I now work here that I am saying that. Everything from the induction process, through to how genuine everyone is, I am utterly astounded with the overwhelming level of support and dedication from everyone I have spoken with. A very busy, fast growing business, with a national reach, yet they still have such an impact on one person's integration into the business. Wow.

Cameron Bower

Working for Impact Futures/ The Childcare Company has been so rewarding in so many ways. I have gained knowledge, progressed professionally and personally. I have been here for two years and can't wait to see what the future has in store for this amazing organisation., Both the Impact Futures and The Childcare Company brands are used interchangeably for both Impact Futures Training Limited and The Child Care Company (Old Windsor) Limited.