Project Manager - TPC Member Services

As a Member Services Project Manager at Trust Primary Care Ltd, you will play a pivotal role in ensuring the implementation and delivery of high-quality services to our 16-member General Practices across Bradford. You will be responsible for overseeing all aspects of member services, ensuring a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead service design and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation.

Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the highest quality healthcare services to the people of the city, providing local access points for a developing range of core and non-core services.

Our NHS is changing. At TPC, we are working together to meet the challenges of providing high quality primary care services alongside this evolving care landscape. Each member practice retains total independence whilst collaborating in the further development of local primary care services. The objective is to put our patients at the heart of everything we do, maximising available resources and skills to ensure we provide a relevant and responsive service designed around what people really need. TPC is all about sustaining excellence in primary care in the long-term to the benefit of all our user groups.

TPC is now further developing its organisational infra structure and responding to new service development and member support opportunities.To further support our members, we have created a new Project Manager role to work with them to develop and deliver services that will improve their efficiencies and compliance.