Quality Assurance Manager - Audit

We have an opportunity for a Quality Assurance Manager - Audit to join our Compliance Quality Assurance team. The main purpose of this role is to design, develop, implement and manage a quality review programme that ensures the business meets with all Compliance data and service quality standards and legislative and policy requirements.

The role of Quality Assurance Manager - Audit will include:

• Lead a team to deliver;

+ Manage 3rd party audits and gather wider business audits data, Quality Assure the National compliance team Process via a programme and Implement improvements
+ Reporting of findings, trend analysis and data insights
+ Plan, manage and implement an audit cycle and process to ensure compliance with regulatory and business requirements
+ Investigate issues to identify route causes and implement improvements
+ Ensure reviews are undertaken consistently, using appropriate techniques to ensure audit and assessment tools are aligned to legislative
+ Lead on the development of action plans, in accordance with review outcomes and good practice


• Degree, management qualification or relevant professional qualification in quality assurance or auditing


• Proven experience in a similar role in audit and quality assurance is desirable


• Previous experience of leadership of a team and people management


• Proven ability to develop, implement and review relevant policies and procedures


• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
  
  Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded., One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service., Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)


• A pension scheme with matching employer contributions from Sanctuary up to set limits


• Life Assurance


• Employee Volunteering scheme


• Employee Advice Service including counselling


• Cycle to Work scheme


• Voluntary health plans


• Employee discounts


• Wellbeing support and tools


• Employee recognition scheme


• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools


• £60,725 per annum (rising to £63,921 per annum after 12 months, subject to satisfactory performance)


The full time equivalent salary for this role is £53,134 based on 35 hours per week rising to £55,931 after 12 months service and subject to satisfactory performance