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Recoveries Handler

Davies Group

Recoveries Handler

£23500

Davies Group, Stoke-upon-Trent, City of Stoke-on-Trent

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: e9e8c50ee9304a90bef6a67ca5216746

Full Job Description

  • Generous Leave: Start with 25 days of holiday, and it grows with your service. Plus, the option to purchase up to 5 extra days each year.

  • Professional Development: Industry experience is a plus, but not essential. You can look forward to excellent training and great opportunities for professional qualifications.

  • Work-Life-Balance: Our standard workweek is 37.5 hours


    • What will your day look like
  • Reviewing instructions, and sending all initial correspondence in a timely manner

  • Organising, prioritising and handling own workload in line with standard operating procedures

  • Ensuring that files transferred to litigation are ready to be issued

  • Effective use of the case management system to ensure all management information is accurate and updated in a timely manner, including updating the present position following each file touched

  • Meeting critical dates and SLA's

  • Documenting all actions/strategies by way of a file note

  • Labelling all documents in the history

  • Delivering quality work meeting audit benchmark standards

  • Driving own personal development

  • Contributing to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team moral

    Ideally experience of working in an insurance or legal environment

  • Ability to keep all stakeholders informed about claim progress through well-crafted correspondence

  • Demonstrate experience of and the ability to:

  • Work to set deadlines.

  • Communicate effectively and professionally via email, letter, and on the phone

  • Organise and prioritise workload

  • Work as part of a team

  • IT literate: Proficient in use of Microsoft Office packages (Excel and Word)

    Interested in starting or furthering a career in an international insurance company? Look no further! Davies is seeking a Recoveries Handler to join our successful third-party Recoveries team. Working efficiently to ensure that the financial recovery for the client is maximised and files which do not settle are prepared for litigation and transferred in a timely manner to achieve individual, team and department targets, KPI's.


    • Why would you join Davies?

    At Davies, we're a community of passionate professionals who thrive on collaboration, innovation, and making a difference.

    What's in it for you?
  • Reward platform - Access discounts from over 800 retailers. Treat yourself - you've earned it!

    Innovative: Solution-focused, with an entrepreneurial mindset.

  • Succeed together: We succeed together, valuing diverse perspectives.

  • Connected: United under one mission, making a difference.


    • We're committed to equal opportunities and support applicants with disabilities. Contact Human Resources for any necessary adjustments during the application process.